Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Thought I might have to use it due to some health issues before I left, but it all worked out and had an enjoyable trip
Richard R. would
recommend this plan to a friend or relative.
-
Samantha FourezGenerali Global Assistance
We are grateful for your review. Thanks so much for sharing your experience and choosing to #TravelSmarter.Apr 02,2024
The trip included a
cruise
Generali Global Assistance
Standard
I submitted the required documents and months later they asked for more information including wanting a statement from the physician in Peru who speaks no English . I called customer service and was treated with a very rude response. I don’t know why they are making this so difficult. My claim was for less than $400 and I received an email today stating that the claim is closed. Why? This seems like fraud.
I have used other companies on Insure My Trip and was extremely satisfied. There’s no way I can recommend this company. Regrettably I have them insuring my upcoming trip on a cruise. I will see if I can change to another company. Absolutely horrible experience!
I have used other companies on Insure My Trip and was extremely satisfied. There’s no way I can recommend this company. Regrettably I have them insuring my upcoming trip on a cruise. I will see if I can change to another company. Absolutely horrible experience!
Michael K. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
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Angie
Hello Michael. Thank you for your feedback. We take customer service and the claims review process very seriously. We're pleased to advise that your claim has been finalized and you should have received an email to your address on file. Please feel free to reach out to us at 800-348-9505 or via email at [email protected] with any additional questions or concerns.
Jun 30,2023
The trip included a
cruise
tour
Generali Global Assistance
Standard
Covered everything necessary at a much lower rate than other carriers.
John G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Great Plan but fortunately I didn't have to use the CSA Travel Protection Custom plan.
Vincent F. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Excellent price and everything we needed seemed to be covered
Stephen W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
Thankfully, I do not have to claim anything from the insurance company.
Kun Kim W. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Fortunately I did not need to utilize the insurance - the best thing one can hope for!!
Stephen R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
No problems on this trip.
Bernard H. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Policy was half what the cost of the policy that the cruise line offered with basically the same coverage.
Richard P. would
recommend this plan to a friend or relative.
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