Travel Insurance Reviews for CSA Travel Protection Custom


The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers rate the CSA Travel Protection Custom plan
(4.59 out of 5)
based on 5103 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
Italy
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Filed claim
The trip included a
CSA Travel Protection Custom
Italy was great! You might want to check the flooding schedule in Venice if your hotel is on the Venice Islands. We were flooded with 8 inches of water in the hotel lobby. Had to escape by wading (in our shoes) to the water taxi to the airport. Fun! Right!
Tom H. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Used CSA last year and had to file a claim, which was promptly handled. I will always use it for big trips.
Alan F. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
CSA Travel Protection Custom
all insurance is expensive unless you use it. since i filed no claim it's hard to know how good CSA was. would they have paid in a timely manner? would they have delayed payment? I'll never know.
Howard F. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
CSA Travel Protection Custom
I thought the coverage and price were very fair. Since I didn't have any claims, can't comment on the services.
Harriett L. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
CSA Travel Protection Custom
We thankfully didn't need the coverage on our trip but I was grateful for the help given by the representatives when I bought the policy. It gave us peace of mind while we were motorcycling through Italy!
Sharon W. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
CSA Travel Protection Custom
We did have to contact the company when we were in Italy regarding a medical situation with my husband. The agent we spoke with, her name should be on record for the call made on Sunday 9/16th,was very professional, efficient and clearly explained to me what my options would be should we need to seek medical attention. It was very helpful in a stressful situation. Bonnie
Kenneth K. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Wen I left home I felt confident that I was protected.
Maria R. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
CSA Travel Protection Custom
We did not have to file a claim.
Ivory W. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
CSA Travel Protection Custom
I had a medical emergency in Turkey and the CSA people were terrific in making arrangements to get me (and my husband as my non-medical companion)home. They thought of everything involving the travel. I have already told everyone I know to buy CSA protection plans when they travel. The claims process was ultimately well done, although it took a bit longer than as "advertised". It was fair and well explained. However, the most important part, having immediate assistance when you are abroad with a medical emergency was handled superlatively!
Stephen K. would recommend this plan to a friend or relative.
29 of 29 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
CSA Travel Protection Custom
I didn't have to submit a claim, so I really can't speak on this subject, but purchasing the policy was easy, straightforward & it covered everything I wanted.
Diana S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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