Travel Insurance Reviews for CSA Travel Protection Custom


The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers rate the CSA Travel Protection Custom plan
(4.59 out of 5)
based on 4861 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
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Filed claim
The trip included a
CSA Travel Protection Custom
It is hard to evaluate insurance coverage until a claim is filed. This is the first time that my wife and I had purchased a travel insurance plan. It was certainly a good feeling knowing that we had insurance just in case.
Sammie D. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Looks good, fortunately it was no need to use it.
Lyudmila G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Ultimately, one can evaluate insurance coverage only when one needs it. Thankfully, I did not need to make a claim, but an issue did come up: At the very last minute, the cruise line completely changed the itinerary of ports being visited. I was left wondering whether this change affected my coverage?
Clifford P. would not recommend this plan to a friend or relative.
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Value
Claims no claim filed
Satisfaction
  • Carol
    Photo
    Thank you providing a review. In response to your question, the CSA Travel Protection Custom plan provided coverage from your date of departure to your date of return regardless of your cruise itinerary.

    Should you have any additional questions on this plan, please feel free to call 800-487-4722 to speak with a customer care representative.
    Feb 10,2016
The trip included a
CSA Travel Protection Custom
Didn't have any problems so there is nothing to review.
Wayne C. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
I was not able to receive a Visa for Brazil in time for my cruise. Therefore, I had to fly to Buenos Aires which caused me to miss several days on the cruise. I had to pay for a new airfare and pay $744.00 for an air cancellation fee. (**first flight) After calling about my trip insurance coverage none of it was covered. Wow, very disappointing!
Celestine W. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Carol
    Photo
    Thank you for your comments. As you discovered, there is no coverage for Trip Cancellation, Trip Interruption or Travel Delay if you do not receive your Visa in time for your trip which is why there was no reimbursement for your increased costs. In the future, you can read through the covered reasons to cancel or interrupt your trip in any plan on our website by first comparing your quotes then clicking on the dollar amount of Trip Cancellation coverage. You with then receive a pop-up window with a list of all the covered reasons. Please note that these are not the same in all plans so you may wish to call us at 800-487-4722 for assistance.
    Jan 24,2016
The trip included a
CSA Travel Protection Custom
Everything went according to plan. I felt good knowing if something happened I was taken care of
elizabeth p. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Economical plan with good medical coverage for international travel. Plan was purchased as a medical only plan which had better benefits and lower cost than typical medical plan.
Nelson F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Most of the other tour participants in our group had not purchased trip insurance, but when we were stranded in the Dallas airport due to the tornado and storms, we knew everything would turn out all right because of InsureMyTrip and the CSA Travel Protection Custom plan we had purchased. Fortunately, we were able to get on a flight within 24 hours, but others couldn't get out for three and four days, missing half of an eight-day tour of Guatemala and spending their own money for hotel stays.
Taylor Wayne S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
I bought the CSA Custom plan. Thank you, but fortunately, I didn't need to use it.
Arkady L. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
did not need, so very happy!!!
Angela D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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