Travel Insurance Reviews CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers who have and visited Italy rated the CSA Travel Protection Custom plan
4.54 out of 5
147
ratings and reviews
99%
recommended
Sort by
Showing
Cruise
Filed claim
CSA Travel Protection Custom
We thankfully didn't need the coverage on our trip but I was grateful for the help given by the representatives when I bought the policy. It gave us peace of mind while we were motorcycling through Italy!
Sharon W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
We did have to contact the company when we were in Italy regarding a medical situation with my husband. The agent we spoke with, her name should be on record for the call made on Sunday 9/16th,was very professional, efficient and clearly explained to me what my options would be should we need to seek medical attention. It was very helpful in a stressful situation. Bonnie
Kenneth K. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
Wen I left home I felt confident that I was protected.
Maria R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
We did not have to file a claim.
Ivory W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
I had a medical emergency in Turkey and the CSA people were terrific in making arrangements to get me (and my husband as my non-medical companion)home. They thought of everything involving the travel. I have already told everyone I know to buy CSA protection plans when they travel. The claims process was ultimately well done, although it took a bit longer than as "advertised". It was fair and well explained. However, the most important part, having immediate assistance when you are abroad with a medical emergency was handled superlatively!
Stephen K. would recommend this plan to a friend or relative.
29 of 29 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
CSA Travel Protection Custom
I didn't have to submit a claim, so I really can't speak on this subject, but purchasing the policy was easy, straightforward & it covered everything I wanted.
Diana S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
CSA Travel Protection Custom
Since I didn't have to use the insurance, it's difficult to rate how well it works. It's just what it's called.....insurance, in case! I've bought CSA before and have the same comment...it's INSURANCE.
Anne H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
CSA Travel Protection Custom
So grateful I never had to use it.
Giuseppe S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
CSA Travel Protection Custom
So glad I never had to use it! I chose this plan because when my mother had a prolonged illness on her final trip abroad, it was this plan that came thru for us 100%. I will continue to recommend this plan to all my traveling friends and family.
Smadar S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
CSA Travel Protection Custom
I will continue to purchase insurance for overseas trips. I am pleased to report that, again this year, we had no claims so I can't comment on the effectiveness of the coverage.
Lynn L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. IMT Services
    (4.69)
  3. Nationwide
    (4.65)
  4. RoamRight
    (4.62)
  5. HTH Worldwide
    (4.62)
  1. RSA Insurance
    (5.00)
  2. GeoBlue
    (4.65)
  3. Travel Insured
    (4.62)
  4. IMT Services
    (4.60)
  5. Travelex
    (4.60)