Travel Insurance Reviews for CSA Travel Protection Custom


The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers rate the CSA Travel Protection Custom plan
(4.59 out of 5)
based on 4861 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
the Caribbean
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Filed claim
The trip included a
CSA Travel Protection Custom
Overall we are very happy with the service and coverage provided and the rate charged. It provides us with a piece of mind to know that unexpected issues will be covered. We recently started buying trip insurance and thought we may have to use it once for a funeral. We have an older parent who travels with us, they're in good heath but you just never know. It's a piece of mind and we feel money well spent. It's much cheaper than through the cruise lines, and better coverage.
Robert L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Assistance with filing my first claim and their prompt responses were outstanding.
Claire W. would recommend this plan to a friend or relative.
6 of 6 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
CSA Travel Protection Custom
I have not used insurance in the past. this is my first time , i think i would have to use the insurance to see how effective it would be
Edward S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
There were some issues that e encountered with the house that we rented from Islas Mujeres, MEX. Those issues were addressed to the owner and are being reviewed. I reported our trip mishap and your customer service rep was very helpful and emailed me an application for the interruption problems we were having with the accommodations. I'm very satisfied with your response. We did not submit a claim, but kudos to your company for being there when needed.
Ruben G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
I got sick on-board ship, but, after reading the fine print of my contract, I found that I was unable to make a claim for travel plans that weren't used due to the illness. This was disappointing since I bought the coverage for this purpose.
Jill D. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
We had no problems, either with our air travel, or our cruise on our recent vacation. Even though we didn't have to file a claim for anything, it was good to know that we were covered in the event that something did happen. We have used CSA since we first started cruising over ten years ago, and will continue to do so on all future cruises. We always recommend CSA to anyone shopping for travelers' insurance. Great coverage at an affordable rate.
Robert A. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
First time I purchase a trip insurance online.
Very nice experience. Took just maybe 10 minutes. Great comparison between different insurance companies.
Will definitely use this site on my next trip.
Iosif M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Fortunately, we had no need to use the insurance. It does offer peace of mind knowing we are insured for our trip. We will continue to purchase trip insurance and like the option of doing so online.
Dena M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
We went on the Mariner of the Seas, our 6th cruise, but first RC. Entertainment and service was great, but food was just okay. Bed was not comfortable. Surprised to discover that our balcony room didn't include a robe and standard lotions. Shampoo was in a wall dispenser. Also couldn't buy a bottle of liquor or wine on the ship for our room.
MaryBeth J. would recommend this plan to a friend or relative.
1 of 5 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Have used CSA for a couple of trips and lucky enough did not need to make any claims so did not have to use CSA for claims but take out insurance for just in case.
Elaine H. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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