Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Standard
I felt very confident having this travel plan. I am glad I didn’t have to use it but knew it was there if I had to.
Lorraine G. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Your cost is very high along with most companies that offer travel insurance. You're getting rich off those of us that feel we must get trave insurance with all the airline issues in the world. Glad I didn't have a problem. My friend did and says it's a pain putting together all the receipts, etc. to file a claim.
Kathleen L. would
recommend this plan to a friend or relative.
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Angie
Hello Kathleen, and thank you for your feedback. Our travel protection plans offer coverages and services not found with many flight-only insurance plans sold by airlines including coverage of your entire trip costs. We’re sorry to hear about your friend’s claim experience. If they need any assistance, please have them call us at 800-348-9505 or via email at [email protected].Sep 22,2023
The trip included a
tour
Generali Global Assistance
Standard
I have used Generali several times, they were really good during the pandemic, moving the insurance coverage to new dates. Due to how I book trips, I usually have to pay for the insurance in 2 or 3 payments, airfare, hotels, car hire as these items are booked. I therefore never know the total cost of insurance, but it is essential for peace of mind, I always worry I haven't covered everything and my claim will be denied due to a minor sum not included. I have never had to claim, but insurance is so opaque, it is a concern.
Linda R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I have taken out Generali policies several times for our trips. I have only submitted claims twice. The first time I had two claims that were both paid. Most recently I again had two claims. one was paid and the other was denied. While the denial followed the contract guidelines, I was disappointed as the cruise ship recommended I file the claim after they refused to reimburse me for a missed excursion.
GLORIA H. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
The coverage seemed to be the best available at time of purchase. It met our needs, Fortunately, we didn't have to file a claim.
Edward S. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
I had peace of mind knowing that I was covered for medical emergencies while overseas, especially for medical evacuation if it became necessary. Mercifully, I did not need to use the coverage but it gave me confidence knowing it was available to me.
Dona M. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
We had no problems, and therefore did not have to use the insurance. It was comforting to know it was there if we needed it.
Stephen T. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
My trip insurance was easy to set up. I liked having the ability to add coverage during the time before the trip.
Janice S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
Although i didn't use it, I have in the past. Keep your receipts and supporting documents and read your policy. Got paid quickly when I used it.
Anthony S. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
I have used this company in the past and when I did need to file a claim everything proceeded very smoothly and I was happy with the outcome. Will use them again.
Elaine G. would
recommend this plan to a friend or relative.