Travel Insurance Reviews CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers who have rated the CSA Travel Protection Custom plan
4.62 out of 5
1,973
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
CSA Travel Protection Custom
It is very easy to research and buy a policy online. This particular policy, the CSA Travel Protection Custom plan, had a lot better coverage than the other policies and at a better price. I did not file a claim but would still recommend this company to other travelers.
William v. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
I was very thankful that I didn't have to make use of the CSA Travel Protection Custom plan, but it was nice to know the coverage was there.
John F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
Fortunately we did not need to use the insurance.
Regina A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
It was just good to know that if something happened to us before the trip, that we would be covered. Since we did not make a claim on the insurance, I cannot say how the results would have turned out. However, should we travel again by plane and ship, we will probably insure again with you.
Carol F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
This is either my 3rd or 4th time using InsureMyTrip and CSA together. I've only ever needed it once (the first time) but it was good enough then that I've kept buying it each time I travel!
Zachary H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
I have used InsureMyTrip repeatedly over the past few years and always found them to be an excellent source for travel insurance. We have had claims in the past with the CSA Travel Protection Custom plan and getting them paid was no problem. I will use them again.
THOMAS P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
Thank you. You made my trip worry free.
Zachary T. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
Never had an occasion to contact the company which is a good thing. Nice to know that the assistance was there had we needed it.
John G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
We had a medical outlay, but your claims process was lengthy and difficult to understand. In regard to the first two questions, who knows, since we didn't file a claim we don't know if you covered anything or not. Was the plan cost reasonable? About the same as your competitors.
Maxwell L. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    Thank you for your feedback on the policy. In the future, if you are unsure of how to complete the claim forms or have questions about the required supporting documentation, please call CSA Travel Protection's Claims Department at 800- 541-3522.

    Generally, the insured person is required fill out a claim form, a patient authorization form, and submit a copy of the explanation of benefits, medical bills, trip itinerary, and proof of payment. We advise that customers review the claim provisions prior to departing on the trip and keep a file of all documentation that may be important to a potential claim.

    Thank you using InsureMyTrip for your travel insurance needs. We look forward to assisting you in the future. If you have any questions or concerns, please call us at 800-487-4722.
    Nov 19,2015
The trip included a
cruise
CSA Travel Protection Custom
Friendly staff and very informative.
Mark R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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