Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Standard
Thankfully, I did not need to use the insurance. Comfort knowing it was there, just in case.
DARLENE Y. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Thankfully we did not need to file a claim but knowing the coverage was there made our trip more relaxing.
James R. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
Gave us relief to know we were covered for emergencies.
Ira L. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
We were very happy with the policy and Generali was easy to work with when we had to contact them about a possible cancellation. Generali informed us there is a section on the claim form the physician needs to complete if the trip is cancelled. Thus, I recommend you obtain the claim form (digital copy would be fine) when you buy the insurance policy so if you visit a physician who determines you have to cancel your trip, the physician can complete the section at that time ... who wants to come back to get the form completed at a later date. Generali emailed the form to me while I was on the phone with them so we had it when we visited the physician ... fortunately we were given the green light to travel!
Robert K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Preferred
Did not need it but glad I had it!
Christina O. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Always better to have and not need then to need and not have.
Mary N. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I almost had to submit a claim, but my lost item was found and returned to me by Gate 1 Travel.
Kathleen R. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
One of the people on our trip needed to leave early because of a death in the family. We submitted a claim and once we emailed the documents needed, a check was issued. Everything went very smoothly and the claim process was easy. I would highly recommend this policy.
Scott T. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
I bought flight delay insurance, because when I purchased my ticket, our President had shut down the government, reopened it, and was threatening to shut it down again - this would have possibly, again, shut down the Air Controllers, TSA, and, thus, air flights. So, I wound up buying this. Didn't need it. But was happier having it. Found the service in 2016, when I insured a very expensive trip, and was reimbursed in full when my husband was diagnosed with ALS. It's worth the cost. Good company. Good service. Dependable. Lots of options.
Karen B. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Glad we didn't need it. Was a comfort to have it.
John M. would
recommend this plan to a friend or relative.
Please keep in mind that in order to be reimbursed under Trip Cancellation, Trip Interruption or Travel Delay under a comprehensive plan, it must be due to a covered reason or meet the definition of hazard as listed in your policy. None of the policies listed on our website including your Generali plan would reimburse you if your trip canceled, interrupted or delayed your trip due to a threatened governmental shutdown. Coverage would have only been available with Generali's Premium plan under the optional Cancel for Any Reason rider.
"TRIP CANCELLATION FOR ANY REASON BENEFIT
If you purchased this optional coverage, we will reimburse you for a percentage of the prepaid, forfeited, nonrefundable Payments for your Trip, if you and all other Insured traveling with you cancel the Trip for any reason, provided:
1. your payment for this coverage is received within 24 hours of the date your initial deposit for your Trip is received; and
2. you are not disabled from travel at the time you pay your premium; and
3. you have insured 100% of all arrangements booked through the travel supplier from whom you purchased this plan that are subject to cancellation penalties or restrictions; and
4. the Trip cost per person is no more than 10,000 USD, and the Trip cost per reservation is no more than 20,000 USD; and
5. you cancel your Trip 48 hours or more Prior to your Scheduled Departure Date.
Limitations Please be advised this benefit is not available unless all Insured under your coverage cancel the Trip."
Please feel free to call us at 888-733-6183 if you have any questions.