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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Mexico rated Generali Global Assistance
4.67 out of 5
584
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Preferred
Just wish we had a coverage for lost items! I lost a 50th Anniversary Band!
Edward O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
While we didn’t have a need to use the plan, it was easy to understand and reasonably priced. The peace of mind of knowing it was there was worth it!!
Margaret B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
Fortunately, I did not have to use the plan.
Kal O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
This plan gave me peace of mind for our cruise. It was affordable too.
Amos W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Agents don't call even after leaving messages!
Sudhir K. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Kaylie
    Photo
    Thank you for your feedback. Generali has provided the following response:

    "We apologize that you had a difficult time reaching us via phone. We will share your feedback with the customer service team. You can also contact us via email at, [email protected]. We appreciate your feedback."
    Jan 24,2023
The trip included a
cruise
Generali Global Assistance Preferred
Having the plan gave us peace of mind. Knowing if anything happened we had coverage.
Neal K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
The best part About our plan was that we had it and did not need to use it. It was a great vacation.
Thomas L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
Our A BnB turned out to have gap in fencing so we did have some items stolen from an enclosed patio. The value of my loss was about $150.00. But the insurance did provide a comfort level and that was the main benefit.
Lynn O. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
I do firmly believe in travel insurance. Generali, has good plans and the coverage I need. We had others in our group who had delayed and canceled flights, and I have the comfort of knowing if my had been there would have been some help.
Lynda J. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I have used Generali for many trips. I had no need to file a claim for this particular trip but have had several trips in the past, that I did need to file a claim. They were very easy to file and sent my claim money immediately.
Gunnar M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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