Travel Insurance Reviews for CSA Travel Protection Custom


The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers rate the CSA Travel Protection Custom plan
(4.59 out of 5)
based on 4837 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
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Filed claim
The trip included a
CSA Travel Protection Custom
CSA Travel Protection allows one to enjoy a Cruise without concern. As an older traveler, I need the assurance that eliminates worry; especially with regard to health issues.
Nicholas R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
Did not use it, but coverage seemed good. I would like a cheaper plan that did not cover medical and dental. I already have good medical and dental through my other insurance.
Claude K. would recommend this plan to a friend or relative.
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Value
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  • Zac
    Photo
    Thank you for your feedback on the policy. All of our Trip Cancellation policies are included in a Comprehensive plan. Comprehensive plans also include Trip interruption, Baggage loss, Baggage Delay, Travel Delay, Medical, Dental, and Emergency Evacuation coverage. Benefits cannot be removed from the policy.
    Aug 13,2015
CSA Travel Protection Custom
Everything was wonderful. I have full confidence in CSA. Knowing we have the coverage makes any trip more relaxing and interesting. Thank you.
Carolyn W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
I have used your plan for several years now. To have the assurance to be covered in case I should have a medical emergency, is worth the cost of insurance.
Ursula K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
Your website was easy to navigate. The customer service representative I talked with was friendly and knowledgeable. The price was reasonable. Having the policy gave peace of mind.
Robert S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
We attempted to contact the emergency number for directions and assistance, at no time did anyone answer the phone number nor respond. Thankfully, our travel agent had medical that we could use as CSA was non existent after paying for it. Paperwork said if it is an emergency, go ahead and seek help and we will reimburse later. I had not desire to argue with someone about who or what service I was provided. InsureMyTrip was very good. Access to the product purchased is another issue entirely. You can buy it, just not use it. I am uncertain what a customer service representative could do to assist me as buying the insurance wasn't an issue. Using it in an emergency is a whole new issue that InsureMyTrip probably can't control.
Donald F. would not recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Cassie McNab
    CSA Travel Protection
    Photo
    Thanks for bringing this to our attention. We’ve checked with our emergency services team and there should not be any reason why you weren’t able to get through. We apologize for any inconvenience this may have caused. In the future, please contact us directly at (800) 348-9505 or via email at csa@csatravelprotection.com should you have any questions about our travel protection products or services. Additionally, here is the most current number for our 24/7 emergency assistance line (855) 806-1090.
    Oct 27,2015
CSA Travel Protection Custom
Thankfully, I had no need for the insurance on this trip, but I had the peace of mind of having it if the need arose! I will purchase insurance through InsureMyTrip for my next vacation.
Donna C. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
We did not need to use this, so we cannot say whether or not it was an effective plan.
Brenda L. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
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  • Empty Comment
CSA Travel Protection Custom
I am grateful that I didn't need to use the CSA Travel Protection Custom plan - everything regarding the trip went well.
Susan D. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
It's hard to evaluate the CSA Custom plan properly without having to file a claim.
John C. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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