Travel Insurance Reviews CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers who have rated the CSA Travel Protection Custom plan
4.62 out of 5
1,973
ratings and reviews
97%
recommended
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Cruise
Filed claim
CSA Travel Protection Custom
We would use CSA again. Thankfully, we didn't need to use the plan on the trip to Italy.
Constance G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
Very reasonable and fair, this is the second time we used this insurance and we will always recommend it to our family and friends. Filing a claim was resolved fairly and reasonably with solution given upon presentation of all required documentation.
Rodolfo R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
The trip ran smoothly with no problems so there was no need for the insurance and no way to judge how effective it could be.
Sarah L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
I did not know I could write a review but I was so satisfied in 2011 when I had to cut a trip short, that I just bought a policy for my stepson for his trip in December. Cost-wise there is no equal... and they paid me quickly without any hassle.
Mike S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
Nice knowing if something happens, you have help. I didn't need it and hope, if I did, that it would be like it says.
KATHY M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
Unfortunately, I had to cancel the trip for medical reasons but your response and refund were handled in a very timely manner. I will use CSA again later this year for our Feb/Mar trip.
Paul K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
Since I didn't use the insurance I have no idea how the company would be to work with and if they would actually cover me. So this review is pretty meaningless.

I only believe you can give a valid review if you actually need to file a claim.
Laura L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
I actually asked to cancel my plan, not because of any fault of theirs, but because I didn't realize my hosts had purchased a plan for me when they bought my ticket. I was past the 10 day cancellation time by another 10 days. And they generously cancelled my insurance. Yes, totally, insure with them, they are real people!
Amy L. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
It's so nice to feel covered while out there on the sea. Peace of mind is what we buy.
Nicholas R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
Fortunately, our trip had no adverse events, and we had a great time on our trip! We have used CSA Travel Protection in the past, and will use them again in the future. It seems that the price has increased since last year, we wish it would be less expensive, but we will continue to purchase the coverage from CSA.
Paul S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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