Travel Insurance Reviews for CSA Travel Protection Custom


The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers rate the CSA Travel Protection Custom plan
(4.59 out of 5)
based on 4835 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
Show
Sort by
Filed claim
CSA Travel Protection Custom
Did not file a claim. Second time using CSA.
InsureMyTrip was very helpful.
DEAN M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
We experienced a flight cancellation extending our trip by one day requiring overnight hotel stay. Filed a claim by email received by CSA 11/30/2015 and check in the mail to us 12/1/2015. Great Customer Service. We'll use CSA again.
Curtis S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
For a claim of $60, I received a comprehensive memorandum as to why it couldn't be paid. I'm sure they spent more than $60. A quick phone call might have been wiser. I eventually responded to them with a detailed response, and eventually I did get a check from them. In the end we were satisfied with the outcome, but the amount of time it took to get a small amount of money, when the facts were not in dispute, was curious. I may use the company again, or, hmm, not sure.
Ronald K. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. We are pleased to learn that your claim was paid. In the future, please contact InsureMyTrip and request a Customer Advocate if you experience an issue after filing a claim. Our Customer Advocates assist the customer by contacting the insurance company on their behalf to help expedite the resolution of the claim. Our representatives are available 7 days a week by calling 800-487-4722.
    Dec 01,2015
The trip included a
CSA Travel Protection Custom
It is very easy to research and buy a policy online. This particular policy, the CSA Travel Protection Custom plan, had a lot better coverage than the other policies and at a better price. I did not file a claim but would still recommend this company to other travelers.
William v. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
I was very thankful that I didn't have to make use of the CSA Travel Protection Custom plan, but it was nice to know the coverage was there.
John F. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Fortunately we did not need to use the insurance.
Regina A. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
It was just good to know that if something happened to us before the trip, that we would be covered. Since we did not make a claim on the insurance, I cannot say how the results would have turned out. However, should we travel again by plane and ship, we will probably insure again with you.
Carol F. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
This is either my 3rd or 4th time using InsureMyTrip and CSA together. I've only ever needed it once (the first time) but it was good enough then that I've kept buying it each time I travel!
Zachary H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
I have used InsureMyTrip repeatedly over the past few years and always found them to be an excellent source for travel insurance. We have had claims in the past with the CSA Travel Protection Custom plan and getting them paid was no problem. I will use them again.
THOMAS P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Thank you. You made my trip worry free.
Zachary T. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Show reviews per page.