Travel Insurance Reviews for CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers rate the CSA Travel Protection Custom plan
(4.59 out of 5)
based on 3620 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
Show
Sort by
Filed claim
The trip included a
CSA Travel Protection Custom
I am pleased to report that none of the contingencies I insured against occurred. All I can say is that your web site was easy to use and informative; the one time I had to contact you I got a human being immediately and got a prompt answer to my question; and your rate was competitive. Next time I probably will self insure against everything except the medical evacuation and coverage, which I believe really is necessary.
David M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
As we sat on the tarmac in our home city being enveloped in a total snow whiteout, we immediately sighed a bit of a sigh of relief knowing that if we could not make our connecting flight as least we had insurance. The airport closed, we could not even taxi back to our gate. We had three hours between flights but we watched and waited as the time continued to tick on.............

The airport reopened, our flight did take off and we made the connecting flight. It just pays to be prepared for anything when traveling internationally. Too many things that are out of one's control can happen and with the costs involved, it is folly not to insure the trip.
Milton P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
We did not have to use this insurance, but always nice to have. Seemed to cover the items we felt were needed.
Cynthia H. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
We didn't need to actually use the insurance we purchased but it was great to know that if something had occurred then we would be covered. We are planning another trip this year and we will be purchasing CSA coverage for that trip as well.
Chris w. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Hassle free. Customer service representative was professional, knowledgeable, and completed our successful transaction in a timely manner.
Daniel O. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
Great customer service! They took prompt action on making a minor date change.
Marianne T. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
Cost seemed fair for the coverage that I purchased. I have heard from people who have filed a claim with a different company, that it is very difficult and time consuming to get a claim paid.
Jeff L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Cindy
    Photo
    Thank you for providing feedback on your policy. Travel insurance, like all forms of insurance, requires necessary documentation in order for the claim to be paid. We advise customers, whenever they incur losses, prior to or during their trip, to keep an organized and thorough record of travel-related receipts and documentation. When you purchase a travel insurance plan through InsureMyTrip, it gives you access to our Customer Advocate program. Our Customer Advocates can work with you and the insurance company to expedite a claim, help submit documentation, and file appeals. InsureMyTrip Customer Advocates are available 7 days a week by calling 1-800-487-4722.
    Feb 23,2015
CSA Travel Protection Custom
The sense of security we had during our trip because of the coverage provided by CSA Travel Protection Custom plan, gave us the freedom to enjoy all aspects of our trip without any worries.
JUDY G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
The best part was that I didn't have to use it, but felt protected!
Joe M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
The customer service representative that I talked to while purchasing the plan was very helpful and informative. Since we were taking a family of 10 people, if something happened prior to or during our trip, our exposure was huge. The insurance allowed us to have peace of mind that we would be covered.
Betty B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Show reviews per page.