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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Hawaii rated Generali Global Assistance
4.57 out of 5
228
ratings and reviews
96%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
The plan reviews and cost were the main reason I picked this plan. It provided peace of mind for our trip.
Russell P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Filed a claim for a damaged bag. I had the original receipt and the replacement receipt , and I included photos of damage. I received check for replacement amount within three weeks. This was my first time filing a claim, and I wondered how it would turn out. Quite pleased.
Susann H. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We did not have to use this insurance, but always nice to have. Seemed to cover the items we felt were needed.
Cynthia H. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We didn't need to actually use the insurance we purchased but it was great to know that if something had occurred then we would be covered. We are planning another trip this year and we will be purchasing CSA coverage for that trip as well.
Chris w. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
For many years, when I travel I have purchased a CSA Travel Protection package. I have never had a claim, but it gives me peace of mind while traveling, when peace of mind is most important.
Michael K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We researched insurance options, found the background of the company, the price for services, and all felt reasonable. We were comfortable with the idea that if we had an issue, the company would stand by promises and be available to help.
Ronald K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I have used CSA many times over the last eight years. On two occasions I had to file claims. Their efficiency was unbelievable. I received checks covering my losses within three days. Of course, I had to submit all the necessary paperwork and emails with proper explanations.
Alexander K. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
We did not use it so we cannot say for sure that if we had a claim whether it would have been dealt with well. We assume so, but do not know.
Martha B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We have good medical coverage on our plan, but needed trip cancellation and other benefits. We are seniors in good health, but it seems all plans we considered were just under the cost of our cruise. Your plan was the best price, but more expensive than we had purchased in the past. If this is the trend, we will have to cut the frequency of our travel.
Jacqueline Y. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for providing feedback on your policy. The premium for comprehensive policies are calculated based on: the cost of the trip, the duration of the trip, and the ages of the travelers.
    Nov 07,2014
Generali Global Assistance Standard
Gave us peace of mind.
Ron S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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