Travel Insurance Reviews for CSA Travel Protection Custom


The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers rate the CSA Travel Protection Custom plan
(4.59 out of 5)
based on 4830 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
Alaska
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Filed claim
The trip included a
CSA Travel Protection Custom
Didn't need it, had it in case! Thanks. Fun trip!
John A. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Thankfully, I did not have to file a claim, so I can say nothing about the adequacy of the coverage.
William H. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Given the vast array of choices, I found the easiest way to select the coverage I needed was to speak directly with a customer care representative. While I did not need to use the insurance, I felt better having it, especially with parents in their nineties!
Susan B. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Everything worked fine. Didn't need it. Because all. I wanted was insurance in case my 84 year old dad was going to get a life threatening problem.
I didn't shop much and took the first insurance I found.
So I shouldn't complain.
Is there something out there that fits my needs?
Conrad B. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Very saisfctory in all phases: polite and very helpful concered representives, quick claim service, willingness to allow other factors to come into play, speedy reimbursement, very complete coverage.....I give a 5+ (AAA).
David B. would recommend this plan to a friend or relative.
9 of 10 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
CSA Travel Protection Custom
This is the second time we have used your services. Both times the customer service people were very knowledgeable about the differnt plans and helped us find the right coverage for the trip. It was easy and fast.We will do business with your company again.
Teresa
Teresa O. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
CSA Travel Protection Custom
The coverage was excellent. The agents with whom I spoke were polite, helpful, and kind.
Thankfully, I did not have to use the plan, but was happy to know I had coverage if it were need.

I really don't know if the coverage was expensive for the amount of coverage I received. Naturally, each of us wants the most for our $ for the least cost.

I would buy coverage again because at my age and my husband's age we cannot afford not to have coverage.

Thank you for your cooperative spirit.

I hope my corrections were made as I wanted to mark "Well Satisfied" the the plan. Thank you
Linda S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Fortunately, we had no occasion to make a claim. In a sense this was a bit of a surprise since we are pretty old, and my wife has gone through some major medical problems. In any case, we're glad to have had a "security blanket".
Gilbert S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
CSA Travel Protection Custom
This is the first time we have purchased insurance - just had a feeling. One month before our very expensive cruise we were evacuated for 20 days due to a large fire. Our house survived and so did our nerves, knowing that if we had to we could cancel the trip and not have lost everything. As it turns out we were able to return home a week before we had to leave, get our clothes and luggage and head out to the airport. It was extremely stress relieving - even though we did not have to use it.
Michael G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Talking with someone before ordering a policy is a good idea. I made a mistake when I placed my first online policy order and had trouble getting it corrected. When I finally had a chance to talk with a supervisor, it got straightened out.
Carolyn H. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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