Travel Insurance Reviews CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers who have and visited Alaska rated the CSA Travel Protection Custom plan
4.48 out of 5
78
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
CSA Travel Protection Custom
It would have been nice if coverage was extended to include cancellation for the illness or death of an extended family member. This was an issue I faced and I decided to take the trip.
James B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Mike
    Photo
    Thank you for your review and suggestion. Cancel For Any Reason is available on certain package policies which would allow you to cancel should an extended family member fall ill etc. It is a time sensitive benefit, so it is necessary to purchase a policy within 10-21 days of your first trip payment/down payment. There are other qualifiers that must be met, so please contact us should you need Cancel For Any Reason on your next policy.
    Jul 05,2013
The trip included a
cruise
CSA Travel Protection Custom
No issues. No problems. Thankfully.
Miles G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
While the coverage seemed complete, It is very expensive, in our opinion and I might add the opinion of others we spoke to on the trip. Several did not buy the insurance because of the cost (though they would like to had coverage). Possibly lowering the cost would give you more customers and possibly more profits.
G Thomas G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
Didn't need it, had it in case! Thanks. Fun trip!
John A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
Thankfully, I did not have to file a claim, so I can say nothing about the adequacy of the coverage.
William H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
Given the vast array of choices, I found the easiest way to select the coverage I needed was to speak directly with a customer care representative. While I did not need to use the insurance, I felt better having it, especially with parents in their nineties!
Susan B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
Everything worked fine. Didn't need it. Because all. I wanted was insurance in case my 84 year old dad was going to get a life threatening problem.
I didn't shop much and took the first insurance I found.
So I shouldn't complain.
Is there something out there that fits my needs?
Conrad B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
Very saisfctory in all phases: polite and very helpful concered representives, quick claim service, willingness to allow other factors to come into play, speedy reimbursement, very complete coverage.....I give a 5+ (AAA).
David B. would recommend this plan to a friend or relative.
9 of 10 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
This is the second time we have used your services. Both times the customer service people were very knowledgeable about the differnt plans and helped us find the right coverage for the trip. It was easy and fast.We will do business with your company again.
Teresa
Teresa O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
The coverage was excellent. The agents with whom I spoke were polite, helpful, and kind.
Thankfully, I did not have to use the plan, but was happy to know I had coverage if it were need.

I really don't know if the coverage was expensive for the amount of coverage I received. Naturally, each of us wants the most for our $ for the least cost.

I would buy coverage again because at my age and my husband's age we cannot afford not to have coverage.

Thank you for your cooperative spirit.

I hope my corrections were made as I wanted to mark "Well Satisfied" the the plan. Thank you
Linda S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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