Travel Insurance Reviews for CSA Travel Protection Custom


The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers rate the CSA Travel Protection Custom plan
(4.59 out of 5)
based on 4861 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
the United States
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Filed claim
The trip included a
CSA Travel Protection Custom
I compared several companies, and decided on this one. The prices are reasonable and the customer service is amazing. I called to add more to my coverage and my plan was modified and my updated policy was in my inbox. I highly recommend CSA to anyone looking for a great deal and great coverage.
Stacee L. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Easy to buy, good coverage, relatively cost effective. I'd definitely recommend CSA to all travelers.
Christine A. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • KathleenS
    Photo
    My mother in law had a stroke 3 weeks before our trip and we had to cancel. We were refunded 25% by the cruise line since we were in the penalty weekand after filling out all the paperwork we we refunded the balance from CSA Trip Insurance about 3 weeks after the paperwork was completed. I highly recommend travel insurance and will use CSA again.
    Apr 15,2014
The trip included a
CSA Travel Protection Custom
My husband fell on ice, tore his knee tendon and broke his kneecap 2 weeks before our trip. He is in a cast from hip to ankle and will not be able to travel for months. CSA was extremely prompt in giving us a full refund. This was our first experience filing a trip insurance claim and we were extremely pleased with the results.
Janice S. would recommend this plan to a friend or relative.
9 of 9 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Appreciated the airline change and prompt confirmation to my request, and also the email reminder to print and carry the policy on my trip.
MAXINE R. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
For peace of mind the coverage was entirely satisfactory. Thankfully, we did not have to use it.
Vincent P. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
I did not file a claim.
Megan J. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
My wife developed a stomach virus two days before we were to fly home.. We thought she might not be able to fly as scheduled. I called the Customer Care department to discuss our options and coverage. The rep I spoke with was most helpful and very pleasant. We will use InsureMyTrip again.
Robert P. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Site was easy to use and straightforward explanation.
KRISTINE D. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
I was pleased with the the customer service (answering questions etc.) as I was preparing to purchase the plan. But if you think about it, the only way to truly give a review is if you have a claim, and how the process is handled. Thanks.
William S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
The people at CSA were very prompt and professional in the handling of our request to reimburse us for a day lost on our recent vacation to Florida when the airline cancelled the only flight available from Asheville, NC. Would recommend them highly. The claim was handled speedily. A great company
Donna J. would recommend this plan to a friend or relative.
10 of 11 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
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