Travel Insurance Reviews for CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers rate the CSA Travel Protection Custom plan
(4.59 out of 5)
based on 4011 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
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Filed claim
The trip included a
CSA Travel Protection Custom
Good protection in case it is needed. Most reasonable.
Rob B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Satisfied with the coverage of the policy. Thanks a lot!
LEILA A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
CSA originally denied part of our trip interruption claim. A phone call did not help, but a follow-up e-mail explaining the situation in more depth caused CSA to pay the entire claim. It took a little persistence, but CSA ended up by doing the right thing by reconsidering their original decision.
Brian V. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. We are pleased to learn that your entire claim was paid. In the future, if you need assistance with your claim, please reach out to us and request a Customer Advocate. Our Customer Advocates can assist in expediting claims and filing appeals.
    May 18,2015
CSA Travel Protection Custom
The claims process was a little complicated given the number of documents required. However, my claim was settled with no dispute. In fact, they even asked if I was missing costs I could have claimed! Overall, a very satisfactory outcome. I will definitely use CSA again.
Brian E. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
The plan was efficient, and was very easy to buy. The cost was reasonable. I would use InsureMyTrip again.
Aaron D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
It was very easy to enroll, and the customer service representatives answered all of the questions I had. Thanks.
Ann H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
It appeared that this plan covered essential items that one needed during travel.
Shobhana S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
I purchased this insurance because I am sole caregiver to 94-year-old mother.
Louise Q. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
We felt comfortable with this plan.
Gerard S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Good coverage for price.
ronald m. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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