Travel Insurance Reviews for CSA Travel Protection Custom


The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers rate the CSA Travel Protection Custom plan
(4.59 out of 5)
based on 5106 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
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Filed claim
The trip included a
CSA Travel Protection Custom
I didn't need to use the coverage but I have used CSA before and did need to file a claim which was handled quickly and to my satisfaction.
Marilee P. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
CSA needs to be more clear whether the plan covers the situation where a terrorist attack ANYWHERE disrupts travel to a scheduled destination. In the case of ocean and river cruises for example, it is very difficult and costly to catch up to a departed ship if direct or connecting flights are cancelled or delayed.
Michael M. would recommend this plan to a friend or relative.
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Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. The CSA Travel Protection Custom plan covers Trip Cancellation and Trip Interruption due to:

    A Terrorist Act which occurs in your Scheduled Trip Departure City or in a city to which you are scheduled to travel while on your Trip, and which occurs within 30 days of your Scheduled Departure Date, provided the city has not experienced a
    Terrorist Act in the past 30 days prior to the effective date of your coverage.

    As you can see, the terrorist incident must occur in a city listed on your trip itinerary.

    CSA Travel Protection defines a Terrorist Act an act of violence, other than civil disorder or riot, (that is not an act of war, declared or undeclared) that results in loss of life or major damage to property, by any person acting on behalf of or in connection with any organization which is generally recognized as having the intent to overthrow or influence the control of any government.

    The wording of a covered terrorist event under Trip Cancellation and Trip Interruption, and the definition of terrorism can vary from plan to plan.

    Please call us at 800-487-4722 to learn which plans best cover your concerns.
    Apr 29,2016
The trip included a
CSA Travel Protection Custom
Thankfully we didn't need to use the insurance, but just buying the insurance gave us peace of mind while away on the ship. We will definitely purchase again before going away again next year.
Robert S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
We have purchased policies previously and when we did have a claim, it was a hassle free process. We will continue to use InsureMyTrip in the future.
Michael C. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
I will never know if the plan is any good until I file a claim. I guess I should be happy I did not have to file.
Anthony G. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Excellent product for the money!
Georgia M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
We did not need to file a claim.
Elizabeth B. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Hard to judge when didn't need to use it.
Patricia S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
I almost needed to use the insurance due to food poisoning. I got very sick on the plane and was taken to the airport clinic when landed in Qatar. They told me that they will not allow me to take the 17 hours connecting flight to Miami, unless my vital signs were normal in due time. Fortunately, all the medicine worked and 2 hour later I was given permission to take my connecting flight. No need for the insurance because there were no charges.
Adela C. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
The plan is affordable and thorough. However you never know how good a plan is until you have to use it. Fortunately, I did not have to use it
Libby C. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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