Travel Insurance Reviews for CSA Travel Protection Custom Luxe

Of the two plans offered by CSA, Custom Luxe offers the highest limits of coverage and builds off of the coverages offered in the Custom plan. On top of the coverages from the Custom plan, Custom Luxe offers coverage for financial default, a pre-existing conditions waiver, and optional Cancel for Any Reason coverage.

To learn more, see the CSA Travel Protection product page.

Customers rate the CSA Travel Protection Custom Luxe plan
(4.55 out of 5)
based on 1069 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
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CSA Travel Protection Custom Luxe
We purchase travel protection for all our out of country trips. It is comforting to know it is there just in case we need it. Great deal. Don't leave home without it.
Henricus V. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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The trip included a
CSA Travel Protection Custom Luxe
This is a good plan at a reasonable price. The plan gave us a peace of mind knowing it is there if we need it.
Richard T. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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CSA Travel Protection Custom Luxe
While on our trip, we got some scratches on the side of our vehicle while traveling in the United Kingdom. We were charged around $870 by the rental company for damages. The claim process was straightforward and easy to understand. Though I didn't hear anything back for about 3 weeks, the only correspondence I got was confirmation that my claim was approved and the check was in the mail. Easy enough.

My only minor complaint is that they wouldn't cover the administrative fee charged by the rental company, so technically they only paid out about $800 of the $870 I had to pay. Still, it's technically stated that way in the agreement, so I don't have much room to gripe.
Matthew H. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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CSA Travel Protection Custom Luxe
I have bought this protection a few times before. It provides the overall protection and peace of mind I needed for our trips. The email communication was appropriate and straightforward. This insurance provides more coverage than flight insurance for a reasonable price.
Shelley B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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  • Empty Comment
The trip included a
CSA Travel Protection Custom Luxe
I am basing this review on the fact that the plan had the coverage I was after - emergency medical and evacuation, trip cancellation, and pre-existing conditions waiver if purchased within 24 hrs of final travel payment. The plan also had a large number of positive reviews which also influenced my decision to get it.
Kristen G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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  • Empty Comment
The trip included a
CSA Travel Protection Custom Luxe
It is the price we pay to sleep better at night, but it is expensive, at least for our age, and for the type of coverage I want.
Anna G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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  • Zac
    Photo
    Thank you for your feedback on the policy. Premium for comprehensive polices are calculated based on: the pre-paid and non-refundable trip cost, the length of the trip, and the ages of the travelers. The CSA Travel Protection Custom Luxe plan tends to have a higher premium because it is a benefit rich policy, with high limits of coverage and a generous list of covered reasons for Trip Cancellation, Trip Interruption, and Travel Delay. CSA Travel Protection also assumes a bigger risk for offering the pre-existing conditions waiver, if purchased within 24 hours of making the final trip payment/deposit.
    Jul 14,2015
CSA Travel Protection Custom Luxe
Nice to have the peace of mind.
Noah W. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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  • Empty Comment
The trip included a
CSA Travel Protection Custom Luxe
Convenient on-line purchase; terms and conditions clear, requiring no delays in acquiring coverage. Competitive rates.
George B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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CSA Travel Protection Custom Luxe
Covered me even though I was diving. Had plenty of medical coverage and that's hard to find.
Carol B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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  • Zac
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    Thank you for your feedback on the policy. We are pleased to learn that your trip was covered. For customer knowledge, the CSA Travel Protection Custom Luxe plan excludes scuba diving below 120 feet (40 meters) or without a dive master.
    Jul 14,2015
The trip included a
CSA Travel Protection Custom Luxe
I was very pleased with the CSA Travel Protection Custom Luxe plan. Most insurers do not deliver your luggage to you, but CSA says it does. This is important because airlines only deliver your luggage to you if you're still in the town you flew into or to the nearest large, commercial airport that they fly into. This doesn't help much if you're not near a big airport when they find your lost/delayed bags. Also, CSA Travel Protection Custom Luxe requires that the luggage be delayed 12 hours versus 24 hours for most other companies. They also include rental care insurance. More coverage for a lower cost all around!
Donna N. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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  • Zac
    Photo
    Thank you for feedback on the policy. Here is an excerpt from the policy regarding Baggage Delay:

    We will reimburse you, up to the amount shown in the Schedule, for the cost of reasonable additional clothing and personal articles purchased by you, if your Baggage
    is delayed for 12 hours or more during your Trip. We will reimburse you up to the amount shown in the Schedule for expenses incurred during your Trip to locate/track your delayed Baggage, and to retrieve your delayed Baggage or to have your delayed Baggage delivered to you. We will also reimburse you for the cost to launder your clothing during the time your Baggage is delayed.

    The rental car coverage on the plan is a collision damage waiver. Please check with the rental car to company to make sure they accept third party insurance.
    Jul 10,2015
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