Travel Insurance Reviews for CSA Travel Protection Custom Luxe

Of the two plans offered by CSA, Custom Luxe offers the highest limits of coverage and builds off of the coverages offered in the Custom plan. On top of the coverages from the Custom plan, Custom Luxe offers coverage for financial default, a pre-existing conditions waiver, and optional Cancel for Any Reason coverage.

To learn more, see the CSA Travel Protection product page.

Customers rate the CSA Travel Protection Custom Luxe plan
(4.54 out of 5)
based on 1035 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
Show
Sort by
Filed claim
The trip included a
CSA Travel Protection Custom Luxe
For a few tense days it looked like we were not going to be able to travel, and contacted CSA about filing a claim based on travel cancellation. The representative was very knowledgeable, walked through the policy and what we would need to do. They even emailed a claim package. In the end, we were able to travel.
Kevin K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom Luxe
The insurance gave us peace of mind. Good coverage for the price.
Carl P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom Luxe
I liked having the peace of mind that went along with this travel insurance.
Sharon B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom Luxe
The website was easy to use and the customer service representative I spoke with was helpful.
Russell Y. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom Luxe
It was sure nice knowing we had assurance that we would be covered if we had problems.
Melanie Z. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom Luxe
Didn't need it, but at our age we didn't
Lynn M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom Luxe
very satisfied but found out that better to insure multiple destinations separately...did not happen to me but to friend who recommended you
Paul H. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Mike
    Photo
    Thank you for your review and feedback. Typically you can and must insure your trip from the time you leave your home to the time you return to your home. If you have multiple destinations all on one trip (not returning home between destinations) you should insure those all on one policy. We're here seven days a week to assist you in selecting the right policy for your needs so please feel free to call or chat with us anytime!
    Jun 04,2015
CSA Travel Protection Custom Luxe
Fortunately I didn't need to file a claim so I can't comment on that process, which of course is the most important data point when deciding to buy from a particular provider. But I can say that the customer representatives were friendly and helpful when I called them with questions. As for the future, the fact that CSA coverage is "secondary" may make me consider a different plan next time; definitely do your homework about what type of coverage you need and what you are comfortable with.
Andrew U. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom Luxe
We did not have to file a claim so I can't review the claims process, but we were very satisfied with the coverage and the price for this protection. It cost about half of the price of the travel insurance offered by the tour company with equal, and in some cases better, coverage.
karen k. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom Luxe
I had peace of mind as my parents are in their 90's and this plan covered trip cancellation for family medical emergencies.
Thomas D. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Show reviews per page.