Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Thankfully I did not have to use this; however it was great to know coverage was available if needed for a fair price.
Mary Denise W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Price was a little spendy for 6 days. Try to do better.
Thanks
Doug
Thanks
Doug
Douglas O. would
recommend this plan to a friend or relative.
-
Samantha FourezGenerali Global Assistance
Your feedback is valued by our team. Thank you, Doug, for your review.Apr 02,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
We did not file a claim on this policy, so have no idea how well or poorly the company might have followed through. We were glad to have it in place while we were traveling though.
Daniel C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Samantha Fourez
Generali Global Assistance
Thanks so much for sharing your experience and choosing to #TravelSmarter.Apr 02,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
We did not have to use the coverage, we were lucky all went good with our trip; however, it was a good feeling knowing I had coverage if something did go bad.
Cira G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Impossible to rate if it wasn't actually used.
Sandra L. would
recommend this plan to a friend or relative.
-
Samantha Fourez
Generali Global Assistance
Thanks for your business. We hope you enjoyed your trip!Apr 02,2024
The trip included a
tour
Generali Global Assistance
Standard
The good news is that my trip to Mexico went well, did not need to use the insurance.
Laurie N. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Samantha Fourez
Generali Global Assistance
We are grateful for your review, and glad to hear you enjoyed your travels to Mexico!Jan 26,2024
Generali Global Assistance
Preferred
Fortunately we did not need to file any claims. Plan was worth the $$$ for peace of mind.
Stephen G. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
We didn't need to use the plan, but I am thankful that we had it
Dawnmarie E. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
Although i didn't use it, I have in the past. Keep your receipts and supporting documents and read your policy. Got paid quickly when I used it.
Anthony S. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
I always buy travel insurance but first time actually filing a claim. Reps on the phone were really hepful and patient as I explained my situation and clearly answered questions about coverage, what claims I needed to file, etc. Due to family member's sickness, one person was unable to travel at all, and I had to delay my trip and join family a few days later, so I ended up filing both interruption and cancellation claims. Online claims process was pretty straightforward. Took me a litle while to gather all the paperwork but what they asked for made sense (e.g. MD note, proof of purchase, cancellation policy, etc.) It took about a month to process my claims and they were both approved straight away, with $ deposited immediately to my accout via Zelle. After reading about horror stories of people struggling with their claims, I'm happy to report that it was a quick and easy experience for us.
Polina B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful