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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,313
ratings and reviews
97%
recommended
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Cruise
Filed claim
By
on
for a trip to the United Kingdom. the United Kingdom.
The trip included a
cruise
tour
Generali Global Assistance Standard
Good reputation- company fairly priced and I needed a peace of mind. Thank you.
Nancy G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
By
on
for a trip to Ireland. Ireland.
The trip included a
cruise
tour
Generali Global Assistance Preferred
Just the right coverage for our family trip to Ireland. At the right price.
James W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to the United States. the United States.
The trip included a
cruise
tour
Generali Global Assistance Standard
Wonderful to have coverage "just in case"
Robert D. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for your feedback and your purchase.
    Apr 02,2024
By
on
for a trip to Japan. Japan.
The trip included a
cruise
tour
Generali Global Assistance Standard
The airline I booked my flights with began changing flight times a few weeks before my departure. They must have changed one or more of my six connecting flights, to and from my destination daily. At some points it was obvious I would not have enough time to get to the connecting flight gate. I thought the trip would be over before it started. Luckily I had bought insurance soon after booking the flight. As luck would have it the final flight times made it possible to make every connection and the trip went as planned. A little assurance for the unexpected helped stop a lot of panic and disappointment.
Bradley G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for sharing your feedback with us. We're sorry to hear about your travel woes, but happy you were able to make all of your flights and enjoy your trip!
    Apr 02,2024
By
on
for a trip to Mexico. Mexico.
The trip included a
cruise
tour
Generali Global Assistance Standard
Price was a little spendy for 6 days. Try to do better.

Thanks
Doug
Douglas O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Your feedback is valued by our team. Thank you, Doug, for your review.
    Apr 02,2024
By
on
for a trip to Mexico. Mexico.
The trip included a
cruise
tour
Generali Global Assistance Preferred
We did not file a claim on this policy, so have no idea how well or poorly the company might have followed through. We were glad to have it in place while we were traveling though.
Daniel C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks so much for sharing your experience and choosing to #TravelSmarter.
    Apr 02,2024
By
on
for a trip to Aruba. Aruba.
Generali Global Assistance Standard
Good plan
Zbigniew M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your feedback. We are happy you found the right coverage to fit your trip's needs!
    Apr 02,2024
By
on
for a trip to Italy. Italy.
The trip included a
cruise
tour
Generali Global Assistance Preferred
Thankfully, we didn't need to use our insurance but worth every penny for Peace of Mind.
RICARDO A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your business and your review. We are glad that you enjoyed your trip!
    Apr 02,2024
By
on
for a trip to Vietnam. Vietnam.
The trip included a
cruise
tour
Generali Global Assistance Preferred
This was our third Generali insured trip and we are very happy to continue. The coverage is comprehensive and reassuring. the price is reasonable though relatively high, and the on line access and information are great.
randall m. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your loyalty. We hope you enjoy your travels!
    Apr 02,2024
By
on
for a trip to the Caribbean. the Caribbean.
The trip included a
cruise
tour
Generali Global Assistance Preferred
We didn't need the insurance, but we had the coverage, just in case. I'd hope that if we needed it, it wouldn't have been hard to get help.
Sherri L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Rest assured, at Generali Global Assistance, we have a dedicated customer service team who can help you understand all the covered events in your Plan next time you travel! Thank you for your review.
    Apr 02,2024
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