Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
Generali Global Assistance
Standard
Overall plan benefits seemed to be good. Fortunately we did not have need to use them due to weather or health but we felt comfortable knowing coverage was there in the event we had.
We were however disappointed in the fact that an agent told us there'd be no compensation for a change by one of our air flight segments that necessitated us arriving a day earlier to catch the last flight to our final destination. We incurred a hotel stay and meal costs out of pocket.
We were however disappointed in the fact that an agent told us there'd be no compensation for a change by one of our air flight segments that necessitated us arriving a day earlier to catch the last flight to our final destination. We incurred a hotel stay and meal costs out of pocket.
Deborah A. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Claim is under review.
Claim has been settled to my satisfaction. They were prompt, professional, and courteous. They asked for appropriate information and documentation and we received payment within six weeks of notification of settlement. All in all, painless and satisfactory.
Claim has been settled to my satisfaction. They were prompt, professional, and courteous. They asked for appropriate information and documentation and we received payment within six weeks of notification of settlement. All in all, painless and satisfactory.
Joseph W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Premium
My opinion is based on purchasing the plan. I have no idea if my opinion would change if I had to file a claim.
John D. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Premium
It seemed like a fairly decent price for the benefits offered by the plan.
John K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Since everything went smoothly on our trip, no claims were submitted to CSA Travel Protection so this makes it difficult to judge the plan.
Duane D. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
It is important for me to have a plan that offers medical evacuation when I am traveling to areas outside the US. This service is an absolute must-have and it needs to be at a level high enough to cover all contingencies. This CSA policy does this.
Robin G. would
recommend this plan to a friend or relative.
2 of
5 people found this review helpful
Generali Global Assistance
Standard
I thank God that I had a safe trip. The only problem that occured was that the first flight on the way home was delayed twice which caused me to miss the next connecting flight which almost caused me to miss the third connecting flight which was on a different air line. Many other passengers in the same situation were very upset but I had no fear because I was protected by my travel insurance.
jacqueline h. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Since I did not have to file a claim, I really can't say how pleased I am with the plan or company. The test comes when someone has to file a claim.
Linda B. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
My phone call resulted in a very nice consultant who helped me understand which plan worked best for our trip....easy, though a little costly.
Donna H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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