Travel Insurance Reviews Global Alert
Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.
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The trip included a
tour
Global Alert!
Preferred
Although we did not have to use the travel insurance we are still glad we were covered on our trip. It gives us peace of mind that we are protected from unforeseen events.
Andrew J. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Global Alert!
Preferred
When booking a non-refundable 20-day trip to China through Sinorama Holidays (which included airfare, hotels, meals, tours and in-country transportation), we were urged to purchase our own travel insurance. We are in our seventies, and have traveled to places like India and Russia, but never purchased travel insurance before. We are SO GLAD we did. We purchased an all-inclusive Global Alert policy online through InsureMyTrip / TripMate. It covered us from the day we booked (in October) through the dates of the trip (late March into April). We paid only $180 each to cover the trip cost of $2499 each. The peace of mind was great in itself. But when, two days before departure, my husband developed stomach cramps and a high fever and was told to go to the emergency room, we were SO GLAD we had that insurance. Long story short, my husband was admitted, put on IV antibiotics (he had diverticulitis, something he'd never had before, with a large abscess, which if it had burst while traveling could have proved fatal). Since then he has had 18 inches of his lower intestine surgically removed. (We never saw this coming--we are physically active and walk a mile or two each day.) We were sorry to miss our China trip. Our bags were packed and were so excited to be going. But how much worse it would have been if we had lost our $5000 too! Global Alert refunded us within a month (only recommendation: better communication during claim period.) Now we have the funds to book another trip to China if and when my husband is able to travel there. THANK YOU!!
Joan M. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
Global Alert!
Preferred
Fortunately, we didn't have to use the plan, but we had great piece of mind that we could be evacuated in a medical emergency from China. Secondary was the safety of our monetary investment in our trip. The cost was half the price quoted by our tour operator.
Janice H. would
recommend this plan to a friend or relative.
Global Alert!
Preferred Plus
Did not need to use it so don't know about how well the service worked but it was good to know the insurance was there.
Mary P. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Global Alert!
Preferred
This is the first time I have used this company and I am going to continue to use it. The claim was prompt and easy. Thank you very much!
Olga N. would
recommend this plan to a friend or relative.
The trip included a
cruise
Global Alert!
Preferred
No feedback from claim reviewers and slow claims process. Review is even slow when additional information is required and claim is paid.
Manfred B. would
recommend this plan to a friend or relative.
-
Zac
Thank you for your feedback on the policy. In the future, if you are unsatisfied with the claims process, please call InsureMyTrip and request a customer advocate. Our customer advocates can contact insurance companies on the customers behalf and attempt to expedite the claim.Dec 11,2014
The trip included a
tour
Global Alert!
Preferred
Good coverage was written in the policy but, I cannot say if they deliver good claims service.
Jose R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Global Alert!
Preferred
Having this plan alleviated our concern about what backup we would have in case of a medical emergency while touring China.
Barry B. would
recommend this plan to a friend or relative.
The trip included a
tour
Global Alert!
Preferred
All went well for us and we didn't have to make a claim. So, retrospectively, we could say 'what a waste of money'. But, your coverage provided peace of mind knowing that IF something did happen, your company would be ready to help. This stopped us from worrying about such issues so we could enjoy the trip.
Raphael G. would
recommend this plan to a friend or relative.
Global Alert!
Preferred
I would have used the plan to cancel my trip, but the person I was to visit did not notify me of any problems until it was too late to cancel(less than 2 days before departure). I probably needed a plan that allowed for up to 24hr notice of cancellation, if such a plan exists
Mark F. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful