Travel Insurance Reviews Global Alert
Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.
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The trip included a
tour
Global Alert!
Preferred Plus
Claim and paperwork submitted October 4th, 2017. Final ck written by Trip Mate, Global Alert's underwriters dated January 12, 2018. Postmark on envelope for that check - February 7, 2018! Insure my trip provided an agent, Gail, who was fabulous in contacting Trip Mate ( aka GLobal Alert ) several times on my behalf, always keeping me informed. However, for their claims administrator to send payment in the incorrect currency after reviewing every bit of travel documentation, including receipts, is an indication of poor training, lack of attention to detail and of course prolonged reimbursement. Bottom line: The company made more than my premium be delaying payment of a legitimate claim. They also seem to be very understaffed.
James G. would not
recommend this plan to a friend or relative.
The trip included a
tour
Global Alert!
Preferred Plus
Thankfully, we didn't have to use our trip insurance, so I can't comment on the actual processing of a complaint. But the agent who helped me pick the plan was very knowledgeable, professional, and prompt in addressing my specific needs.
Karen H. would
recommend this plan to a friend or relative.
The trip included a
cruise
Global Alert!
Preferred
I hate trip mate
Had I known I was dealing with trip mate I would not have bought the policy
Had I known I was dealing with trip mate I would not have bought the policy
Arthur M. would not
recommend this plan to a friend or relative.
-
Mike
Thank you for your feedback. We are sorry to learn that you are dissatisfied with the policy. In the future, if you are looking for guidance in selecting a travel insurance plan that addresses this concern, please contact us at 800-487-4722 where a licensed representative would be happy to assist you.Nov 28,2017
The trip included a
tour
Global Alert!
Preferred
I did not need to use this insurance in my trip. However, prior to our chasing it, I compared it to other plans and to the plan offered by the tour company I was using. I was satisfied I got good value for my money.
Mary O. would
recommend this plan to a friend or relative.
Global Alert!
Preferred Plus
I travel to Europe twice a year. I always purchase insurance. I’ve never needed to use it. The one time I thought I might have a medical issue requiring attention I was able to get immediate contact/feedback/instructions on how to proceed. I’m very satisfied with the excellent customer service I received.
Frances C. would
recommend this plan to a friend or relative.
The trip included a
tour
Global Alert!
Preferred
It was satisfying to know that I was secure overseas if I had issues. I did not use the plan and can not comment on ease of use, or reliability as these are unknown.
Rebecca L. would
recommend this plan to a friend or relative.
The trip included a
tour
Global Alert!
Preferred
Thankfully did not have to use plan, confident that it would meet my needs.
Annette B. would
recommend this plan to a friend or relative.
Global Alert!
Preferred Plus
The most wonderful thing to be said about a travel insurance plan is that you didn't need to use it. I have had travel insurance from Insure My Trip for two years and, thankfully, have never had to use it. However, the selection and purchase of the coverage my husband and I needed was handled very professionally and I felt that we were given every conceivable kind of information we would need if there had been a problem that involved filing a claim.
As we are on Medicare now, there is NO coverage when we travel internationally and we must rely on the travel insurance we select to cover our needs should be become sick or injured while traveling.
I will certainly use Insure My Trip for my next international travel. Their people are great!
As we are on Medicare now, there is NO coverage when we travel internationally and we must rely on the travel insurance we select to cover our needs should be become sick or injured while traveling.
I will certainly use Insure My Trip for my next international travel. Their people are great!
June L. would
recommend this plan to a friend or relative.
The trip included a
tour
Global Alert!
Preferred
When I made a last minute flight change, Global Alert immediately adjusted my travel dates -- no questions, no hassles. It gave me great comfort knowing my insurance coverage was in place.
Marilyn S. would
recommend this plan to a friend or relative.
Global Alert!
Preferred
I was fortunate that the trains were running on time and there was never the threat of missing connections. It was nice to know that if such aproblem had come up, I would have been covered.
Pamela C. would
recommend this plan to a friend or relative.
Gail is one of our Anytime Advocates who support you with the process if your claim is delayed or unfairly denied. Our caring, licensed travel insurance representatives at InsureMyTrip are open and honest with every traveler because our non-commissioned representatives work to find the best plan for you.
Please feel free to call Customer Care at InsureMyTrip weekdays from 7:00 AM to midnight and weekends from 9:00 AM to 9:00 PM for assistance in quoting and purchasing a policy or for an Anytime Advocate in the event of a claim issue.