Travel Insurance Reviews Global Alert
Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.
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The trip included a
tour
Global Alert!
Preferred
I had always bought trip insurance in the past because of my mother's advanced age and failing health. However, for this trip to Africa, I questioned buying it because my mother had passed away and my husband and I were in great health......no foreseeable reasons to cancel. After debating the pros and cons of buying such a policy, my more conservative side won out and I bought the insurance so I could sleep at night. Then the fractured ankle and the subsequence surgery happened a short time before our departure. Global Alert made the claim process relatively easy. All calls were either handled immediately or calls were returned within the day (usually within the hour). Once I provided all the documentation, we received our check, covering all our expenses, minus what our tour company had refunded to us, within 2-3 weeks. I will never second guess the need for trip insurance for any major trip in the future. I would certainly look to Global Alert Preferred again to provide that coverage.
Anne S. would
recommend this plan to a friend or relative.
The trip included a
tour
Global Alert!
Preferred
We had high hopes for this plan. The initial customer service was helpful and professional. We had to cancel the trip because of an accident and filed a claim. Although the claim was processed fairly, it took about three months to get the refund. There were no additional questions asked of our medical providers and we did receive our full refund, but it took so long that I would seriously consider paying more to a different carrier.
Stewart H. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Global Alert!
Preferred
We used this insurance last summer, and we had a small claim because of a flight delay that caused us to miss a connection -- and this small claim took months to process. There was never any question about whether our claim was covered, but it just took a very long time for the company to process the claim. In addition, the website did not always accurately reflect the status of our claim. This summer, however, we had no claim to file, and all was fine.
Alan Z. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Global Alert!
Preferred
I LOVE Insure My Trip. I have used your company on several trips my husband and I have taken and I always have a good experience. I always call your representatives to get their expertise on which plan I should purchase. They are consistently expert, knowledgeable, courteous and primarily concerned that the client purchases the best product for their trip at the best price. I will continue to use Insure My Trip in the future and recommend to friends and family.
Nancy H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Global Alert!
Preferred
Fortunately we didn't need any of the services (claim, etc.) but it looked like global covered all we might need.
Vergie M. would
recommend this plan to a friend or relative.
The trip included a
tour
Global Alert!
Preferred
Most reasonable price but weak in certain coverages, especially delayed travel and lost/delayed luggage.
Peter K. would
recommend this plan to a friend or relative.
The trip included a
tour
Global Alert!
Preferred
Took a long time to get reimbursed but eventually got back all of my trip deposit when we had to cancel our trip.
Martha W. would not
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Global Alert!
Preferred
The Global Alert! Preferred plan provided the coverage I wanted for trip cancellation and medical evacuation. I shopped around, and found this policy to be the best value for money, which in my opinion is more important than a simple price comparison. Fortunately, I did not have to file a claim, but the policy documents made it very clear what to do in the event of a claim or need for assistance while traveling, so I felt very confident that I was in good hands while traveling abroad.
Robert J. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Global Alert!
Preferred
We filed a claim for a medical problem. The claim was handled efficiently and fairly. We are very pleased with the insurance plan.
Veronica C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Global Alert!
Preferred
There is no way to accurately gauge a plan unless and until you actually need to use it. This plan APPEARED, through its coverage documents, to have covered everything, but, thankfully, we didn't need to find out how well the plan really performed.
Do we have "buyers' remorse" for purchasing it? NO. Would we purchase it again? YES. Can we accurately comment on how well the plan covered us (or would have covered us) in the event that we had actually had to file a claim? NO. So, completing this survey is actually pretty pointless.
Do we have "buyers' remorse" for purchasing it? NO. Would we purchase it again? YES. Can we accurately comment on how well the plan covered us (or would have covered us) in the event that we had actually had to file a claim? NO. So, completing this survey is actually pretty pointless.
Michael B. would
recommend this plan to a friend or relative.
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