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Travel Insurance Reviews Global Alert

Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.

Learn more about Global Alert.

Customers rated Global Alert!
4.54 out of 5
2,329
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
Global Alert! Preferred
Not as satisfied with coverage limitations
Arthur M. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Kyle
    Photo
    Thank you for providing feedback on this policy. Please feel free to contact us if you have any specific concerns or you are looking for anything in particular. Our licensed representatives are available 7 days a week and can be reached at 1-800-487-4722.
    Aug 14,2017
The trip included a
cruise
Global Alert! Preferred
I had a claim that was complicated because I had problems at both the beginning and end of my trip. The problems at the end became complicated because of steps I had to take at the beginning to get to my cruise. I had a little trouble filling out the claim forms, but sent a cover letter and they sorted it out and covered almost every thing I thought they would. There was one denied item that I didn't understand, but since they went over the max amounts that I thought they would cover I was very happy. The only problem was that my claim seemed to get hung up and I didn't get a response as fast I should have. When I called they expedited it and all was well.
Anne B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Kyle
    Photo
    Thank you for providing your feedback on this policy. We are happy to hear that your claim was paid. If you have any questions or concerns when filing a claim, please feel free to reach out to our customer Advocates. We are available 7 days a week at 1-800-487-4722.
    Aug 11,2017
Global Alert! Preferred Plus
I didn't need the insurance on this trip, but I've needed it in the past. Being able to compare providers and find the coverage I want at a reasonable price makes me more likely to travel.
Rebecca R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
Fortunately I didn't need to file a claim so I'm only rating the plan coverage and price compared to other company's plans.
Karen K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
Not sure if I'd recommend. That is because I had no claim. I also noticed this was secondary coverage when I clearly asked the InsureMyTrip telephone sales operator for primary coverage. Well, it was cheaper as secondary I guess. Just happy I had no claim.
Richard S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy. The plan that you purchased, Global Alert Preferred, is an all primary policy. There are no secondary coverages on this plan.

    If you have any questions or concerns please call us at 800-487-4722 and a licensed representative would be happy to help you.
    Aug 10,2017
Global Alert! Preferred
It was reassuring to have selected an unbelievably affordable travel policy for our recent first trip to Europe. We spent 14 days in Germany and knew that most medical occurrences and travel mishaps would be covered. It offered us peace of mind so that we could spend our time enjoying our vacation.
Suzanne H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
I had no occasion to use the insurance, so I cannot comment of the company's responsiveness in the event of a claim.
Janet S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
I had to see the ships doctor on our cruise. This incurred s $268.00 fee. After submitting claim to my Medicare supplement and receiving a denial of payment (cost was applied to my travel deductible) I submitted all my documentation on line. It took about 6 weeks to receive my full cost of care. The website was excellent to follow the processing of my claim.
John H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
Was disappointed that I could not get a plan specifically for the trip portion since I already had the medical evacuation portion of the trip covered. And, that is the reason why I rated the plan as I did.
Bonnie H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
Satisfied with coverage but didn't have to use it so don't know how customer service is
Stefan S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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