Travel Insurance Reviews Global Alert
Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.
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The trip included a
tour
Global Alert!
Preferred
The best thing was not worrying about the trip.And it was awesome that we didn't need to use it!
Jerri S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Global Alert!
Preferred Plus
While we didn't need to use the coverage it was good to know we had it available. The cost was very good for what was covered and we would not hesitate to use this coverage again.
Jon J. would
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
Global Alert!
Preferred
Fortunately we didn't need it, but knowing if anything had happened to delay us getting home we had coverage for the additional nights gave us some peace of mind.
Cheryl K. would
recommend this plan to a friend or relative.
Global Alert!
Preferred
I had to cancel this trip before we left due to a ruptured appendix. There was a ground stop at the airport that we had to make connections at so rescheduled for the next day. The next day is when I had my appendix ruptured. I filed for the insurance about 2 weeks later. TripMate handled the claim. It took 2 months for them to pay with me calling them frequently. While the representatives were nice, no one could do anything to see speed up the delay in my claim. I had to resend some of my paperwork since they had lost it. They would tell me that they had everything needed but things kept on getting delayed. No one would connect me with a supervisor. They were checking on things like a refund on the airplane ticket which I did not even claim since the airline had refunded that to me. Delay, delay, delay. Very unresponsive. The policy itself is fine. TripMate handles many of policies that are on this site. My advice is to go to TripMate's web page under claims to see the list that they handle - and then not use any of those companies since the claim process is very poor. I had purchased another policy for a trip in January that I had to cancel due to complications from the ruptured appendix. That company (Travel Insured International) handled my claim for the deposits that I had made and refunded all of my money within 2 weeks of my first contact with them. I will use them again.
Carol L. would not
recommend this plan to a friend or relative.
24 of
24 people found this review helpful
The trip included a
cruise
Global Alert!
Preferred
I spent a lot of time reviewing available travel insurance companies and plan before choosing global alert. Global alert had the plan with the best fit for me at competitive pricing. One recommendation I would make is to provide clearer information on what to do if you are in a foreign country and need to contact an agent - the underwriting isn't organized very well in the plan. It would also be helpful to describe in detail what responsibilities the traveler has if on a cruise - I found out later that the cruise medical staff actually has the right to make decisions about your care in an emergency, so I may not have been able to follow the procedures in the plan anyway. I would also have liked to have some email communication with travel health tips. Overall, I thankfully did not have to use the plan and was satisfied with the terms and knowing I would have coverage if I needed it.
Sherri S. would
recommend this plan to a friend or relative.
4 of
5 people found this review helpful
The trip included a
tour
Global Alert!
Preferred
Did not file ANY claims, so it's impossible to tell how good their service is!
Edward M. would
recommend this plan to a friend or relative.
The trip included a
tour
Global Alert!
Preferred
Painless application, not sure about claims because we did not need it.
Coleen M. would
recommend this plan to a friend or relative.
Global Alert!
Preferred
I'm not 100% sure what exactly would of been covered but nice to know there would of been some extra help
Edward C. would
recommend this plan to a friend or relative.
Global Alert!
Preferred
I am mostly interested in med evac coverage plus the medical. I would like to know, how does the rates change with the lead time from the departure date, is it cheaper to buy the coverage closer to the departure date or further from the departure date?
Robert T. would
recommend this plan to a friend or relative.
Global Alert!
Preferred
The customer service rep was 'excellent'. Knowledgeable and able to break the options down.
Nancy S. would
recommend this plan to a friend or relative.
-
Debra
IMT
Great Job Lisa!!Feb 07,2012
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