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Travel Insurance Reviews Global Alert

Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.

Learn more about Global Alert.

Customers who have taken a cruise rated Global Alert!
4.56 out of 5
852
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
tour
Global Alert! Preferred
Didn't have an event that invoked the plan (good news), but I was glad to have the protection at a reasonable s notable cost. Wouldn't travel without it!
David H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred Plus
Because a family member is in the military and that life is always uncertain, I had to get "cancel for any reason" insurance, which was a little more expensive than the regular type. As it turned out, he didn't get to go so when we returned, I had him fill out all the forms to get a refund. The problem wasn't with the insurance--it was with the people I spoke with at this company. They really weren't very nice, I thought. When I called to check on the status, they said it would take at least a month after they got all the papers. That was ok, but the tone of their voice could have been better. We finally got a refund, which I do appreciate, but this company needs some training on how to talk to their customers.
Katie C. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for your 4 1/2 star review. We are sorry to hear that your experience in dealing with Global Alert was not professional and will bring your comments to the attention of the Global Alert claims department. We are also pleased to hear that you were reimbursed for your expenses under this policy.

    Please feel free to call Customer Care if you have any further questions. We are available at (800) 487-4722 weekly 7:00 AM - midnight ET and weekends 9:00 AM - 9 PM ET.
    Nov 01,2017
The trip included a
cruise
Global Alert! Preferred
the plan provided great peace of mind for any situation that may have occurred.
Edward C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
I filed a claim shortly after returning from the trip because of trip interruption caused by airline/airport issues. I was pleased with the beginning of the claim process, and very satisfied with the payment from Global Alert. However, claim paperwork was received by Global Alert mid-July, and final payment was received mid-October. I had initially been told to expect 20-30 days for the whole process. I would use Global Alert again, because of the full amount of the reimbursement for the missed portion of the trip.
Phyllis A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
Fortunately, I did not have to use the insurance. It was a comfort to know that I had it in case of an emergency. Just like car and house insurance, you hope you never have to use it.
Jane B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
We didn’t have to use the benefits, but the coverage gave us peace of mind.
Nicholas S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
We did not need to use the plan because there were no issues that came up-but it was comforting to have peace of mind that we were covered if we needed it.
derwin b. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
Thankfully I did not have to "use" this plan, but I would definitely use it again if needed!!
Henry R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
Fortunately I did not need to file a claim so my complete satisfaction is pretty much meaningless.
Lawrence K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
Although we did not need to file a claim, we were very satisfied with the coverage supplied and the price. We were also very pleased with the service provided by InsureMyTrip.
Carole S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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