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Travel Insurance Reviews Global Alert

Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.

Learn more about Global Alert.

Customers rated Global Alert!
4.54 out of 5
2,329
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
Global Alert! Preferred
Although i came down with diarehea i self medicated since i felt using the plan would have been more complicated. Nonetheless, having the plan gave me peace of mind in case i would have suffered a more serious medical need. In the end, though, it is hard for me to evaluate the cost-effectiveness of the plan other than to say that the premium for the services that i selected seemed more reasonable than those of several other plans that i had examined.
Louis E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
Primary medical is a great feature as is your choice of hospital if you to be evacuated.
These two features are not offered by many other travel insurance policies.
Teddy R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
I've purchased many Global Alert plans over the years and never had to make a claim until this May. I must say, the process was smooth and I received my check about 6 weeks after filing. I can finally actually "rate" them as very good for their service.
Before when I was asked to rate them and had no claim, I had no idea what to say! I'll keep buying Global Alert now that I know how well they handle claims. Thank you!
David K. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
Global Alert did almost nothing on my claim until someone from Insuremytrip called them. They sent payment soon afterward. The claim was fairly settled but they dragged their feet until prodded.
Mitchell Z. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
Although didn't end up needing to make a claim, the process of setting things up went very well, very attentive and helpful folks.It was reassuring to have in hand.
Edward W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
Fortunately we did not need to use this, but glad we had it in case it was needed.
Linda M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
I had a very difficult time speaking with a person at Global Alert--I'd call and wait on hold for 12 mintues and then be routed to a message machine. I left several messages that were not. Eventually, I did make contact, and my questions were answered. Global Alert then paid only 2/3 of the expenses I submitted. I had 3 week-long tours scheduled one after the other. The trip was interrupted early on--I had to come home and missed the first two tours, but was able to rejoin the 3rd one. Global Alert paid for the return airfare and the two cancelled tours, but denied coverage for the outbound airfare to join the 3rd tour, claiming that once I returned home, my coverage ended.
Patrice A. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for submitting your review. As you know, we did assign an advocate who provided assistance in the claims process. You were able receive reimbursement for most of your expenses. However, you did not receive reimbursement for expenses incurred after the you had returned home as stated in your policy:

    "When Your Coverage Ends:
    Coverage is effective for the stated term shown in Your Confirmation of Benefits. In addition, Your coverage will end at 11:59 P.M. local time on the date which is the earliest of the following:
    (a) the Scheduled Return Date as stated on the travel tickets;
    (b) the date You return to Your origination point if prior to the Scheduled Return Date;
    (c) the date You leave or change Your Covered Trip (unless due to Unforeseen and unavoidable circumstances covered
    by the Policy);
    (d) if You extend the return date, coverage will terminate at 11:59 P.M., local time, at Your location on the Scheduled Return Date;
    (e) the date You cancel Your Covered Trip."

    We thank you for bringing this to the attention of your fellow travelers and look forward to working with you in the future.
    Jul 06,2017
The trip included a
tour
Global Alert! Preferred Plus
The best insuarance is the type one never needs to claim. That said, it was comforting to know that if the unexpected happened . I will use insuremytrip again for future travel insurance.
MARK H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
Fortunately we did not have need for the plan. However dealing with Insuremytrip is a pleasure. Thank you
Stephanie G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
The plan gave us the peace of mind needed when traveling abroad.
Robert G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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