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Travel Insurance Reviews Global Alert

Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.

Learn more about Global Alert.

Customers rated Global Alert!
4.54 out of 5
2,329
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
tour
Global Alert! Preferred
Fortunately, we didn't have to use the plan, but we had great piece of mind that we could be evacuated in a medical emergency from China. Secondary was the safety of our monetary investment in our trip. The cost was half the price quoted by our tour operator.
Janice H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
Good value. Glad did not have to use.
Judy S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
I guess the old saying still holds true, namely that you get what you pay for. This policy appeared to be a good value, but the coverage was less than expected. Specifically, I lost a day of touring because of a traveling companion's medical problems and expected a reimbursement for that day's loss. Instead, I was informed that no benefits would be paid. The plan apparently says that for an all-inclusive tour like we were on, pro-rata benefits are payable only if an, "entire day, including the overnight accommodations, must be missed." Although we spent our touring time in the local hospital's Emergency Room, that is not sufficient. Some of that is my fault for not reading ALL the FINE print, but what is NOT my fault is that it took 6 months for them to reject the claim. This is, therefore, not a company I would be quick to ever use again.
Jerold W. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you were dissatisfied with your claim experience. The claims administrator is required to adjudicate claims based on the terms and conditions of the policy.

    We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.
    Jun 05,2017
The trip included a
cruise
tour
Global Alert! Preferred
This is a good medical insurance plan for traveling. We did not file any claim.
Tri Q. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
After the initial purchase, I had to make changes as our plans changed. The representatives were very accommodating changing our coverage. Fortunately, we do not need to file a claim.
Gale H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
I became sick and was unable to understand the French operators to get a Dr. I called the help number and the women could not understand that I had a number and just wanted her to call it for me. France has a Dr SOS service that will send a Dr to your hotel. She put me on hold for a very long time and I gave up. I walked down the street to a pharmacy and was given a Dr's name and address and we went to his office for care. I had no help from this insurer.
Alan T. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
I find it very hard to judge a plan until something happens-then you find out really how good/bad the plan and the company behind it is. I chose the plan but gratefully did not have to use it.
Laurie T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred Plus
It was comforting to know I could cancel if need be and not lose everything I'd paid out. With a 92 year old mother and myself almost 70, the coverage was peace of mind.
Linda W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
Would love to see a Rider options available to cover Rental cars. It was hard for me to find reasonable priced coverage for my rental cars. The rental car companies offered plans, but were very expensive.
Mark F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
Excellent plan with coverage that is necessary for senior citizen
NORMAN B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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