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Travel Insurance Reviews Global Alert

Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.

Learn more about Global Alert.

Customers who have taken a cruise rated Global Alert!
4.56 out of 5
852
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
Global Alert! Preferred
Very happy I did not need to file a claim. Having insurance being covered is very comforting.
Joy F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
It feels good to know that I am covered when I travel. Thank you for helping me select the plan that fits my travel plans so I can travel with peace of mind.
Theresa E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
Can't offer a real review unless the need to file a claim arose. It did not.
Barry L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
Your review is not geared to having a claim so I don't want to give other would be customers a thumbs up when I have no idea how the claim would go. I will say this though, I called and spoke to your claims rep who was curt and annoyed when I was just inquiring about the possibility of a claim. If she is an indication of who I would get in the case of having an actual claim then I am concerned. And I don't like it that you ask me to review when I've never had a claim because the choices for my answers are at best insufficient and give the wrong impression that I'm a satisfied customer -- the last one, "Would you recommend..." well, I really don't know but you don't give me that option as a choice, the proof is when you have a claim and how you're treated and if you're taken care of after spending the money.
Nancy M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Kyle
    Photo
    Thank you for providing feedback on this plan.

    We are sorry to learn that you were dissatisfied with the service you received when contacting the claims department. We appreciate you bringing this concern to our attention. We have notified Global Alert of your concerns so they may investigate further.

    Please feel free to contact us if you have any further questions or concerns. We can be reached 7 days a week at 1-800-487-4722.
    Oct 06,2017
The trip included a
cruise
Global Alert! Preferred
It costs too much
Anne G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Kyle
    Photo
    Thank you for providing feedback on this policy.

    Policy premiums are generally determined by 3 factors; (1) The ages of all travelers at the time of purchase, (2) the length of your trip from home to home and (3) the total cost of all pre-paid and non-refundable trip expenses you are insuring.

    When planning your next trip, please feel free to give us a call at 1-800-487-4722. Our licensed representatives can assist you in finding the right policy at the best price.
    Sep 29,2017
The trip included a
cruise
Global Alert! Preferred
The insurance is too expensive
James M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Kyle
    Photo
    Thank you for providing feedback on this policy.

    Policy premiums are generally determined by 3 factors; (1) The ages of all travelers at the time of purchase, (2) the length of your trip from home to home and (3) the total cost of all pre-paid and non-refundable trip expenses you are insuring.

    When planning your next trip, please feel free to give us a call at 1-800-487-4722. Our licensed representatives can assist you in finding the right policy at the best price.
    Sep 29,2017
The trip included a
cruise
Global Alert! Preferred
As with most insurance, the devil is in the details and I found the whole thing (what was covered, what wasn't) confusing. I wish everything could be summarized clearly in one page. I never understood exactly what I was getting for my purchase.
Robert W. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Kyle
    Photo
    Thank you for providing feedback on this policy.

    It is very true that each insurance policy will have a lengthy certificate, which explains the limitations and exclusions of the plan. When purchasing a policy, it is very important to understand exactly what you are covered for. We recommend contacting us directly at 1-800-487-4722 so we can assist you in setting up a policy. Our licensed representatives can review each policy with you, and help you to understand exactly what you are purchasing.
    Sep 20,2017
The trip included a
cruise
tour
Global Alert! Preferred
Did not use.
Russell J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
We had purchased this plan quite a while back. Right before the trip I was emailed a confirmation of the insurance so it was at my fingertip if necessary. Great customer service!!
Lee N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
I would purchase this insurance again for any travel I do. It was actually about half the price of what was being offered by the travel company I was dealing with.
Mary H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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