Travel Insurance Reviews WorldTrips
WorldTrips is a full service organization offering a comprehensive portfolio of short term travel medical insurance products and comprehensive plans, designed to address the insurance needs of travelers worldwide. Below are travel insurance reviews from travelers like you who purchased a WorldTrips plan from InsureMyTrip. Read the WorldTrips reviews to see which plan is right for you. In the State of California, operating as WorldTrips Insurance Services. California Non-Resident Producer License Number: 0G3970
Learn more about WorldTrips.
WorldTrips
Atlas Journey Preferred
Because we didn’t file a claim, I would never know how it all worked.
We assume we obtained the proper coverage and hope it would have sufficed.
We assume we obtained the proper coverage and hope it would have sufficed.
Shawn D. would
recommend this plan to a friend or relative.
WorldTrips
Atlas International
Everything was fine. Didn’t need to make any claims so I can’t comment on that.
Robert H. would
recommend this plan to a friend or relative.
WorldTrips
Atlas International
It was the cheapest plan we could find that provided the required coverage for travel to Thailand. Did not have any issues with the provided insurance documents for entry.
Melody F. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
WorldTrips
Atlas International
I did not need to use the plan I purchased but when I next return to Thailand, I will most likely repurchase the plan. The Thai requirements have gone from $50,000 coverage to $20,000 coverage so I am hoping the plan will reflect that as well.
William L. would
recommend this plan to a friend or relative.
WorldTrips
Atlas International
It was a good peace of mind. It was a requirement for my travel to Thailand but it never really came up with the airline and hotel reservation. The price was reasonable and was the minimum I needed to get through my booking. Everything was reserved smoothly and quickly with Insuremytrip.
Richard Y. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
WorldTrips
Atlas International
The price was fantastic and what they offered was perfect.
Jason H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
WorldTrips
Atlas Expedition
It was very easy to purchase this policy on line. The company rep was able to answer my questions thoroughly both times I called. I recommend Tokio Marine and although I did not have a claim, I will use them again for future insurance needs.
Nancy P. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
WorldTrips
Atlas International
I filed multiple claims with extensive documentation. They chose to barely communicate with me. Every time I called them on the phone they said they prefer to do communication via postal mail (letters). It took an extremely long time to get any information or decision from them. They generally refused to respond to emails and their phone representatives don't have much information or resources available to them.
In the end they denied most of my claims without reason. They did pay out one of my claims eventually, but they did not notify me about it via email. I just noticed a wire transfer from them my bank statement and contacted them about it and they confirmed it was them. I didn't bother to continue appealing for my denied claims because they take so long to respond and I have better things to do.
Due to very poor communication and customer service, I would not recommend them.
In the end they denied most of my claims without reason. They did pay out one of my claims eventually, but they did not notify me about it via email. I just noticed a wire transfer from them my bank statement and contacted them about it and they confirmed it was them. I didn't bother to continue appealing for my denied claims because they take so long to respond and I have better things to do.
Due to very poor communication and customer service, I would not recommend them.
Coleman M. would not
recommend this plan to a friend or relative.
11 of
11 people found this review helpful
-
Mike
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing. If you change your mind and decide to appeal your denied claim, please contact us for assistance.Nov 14,2019
WorldTrips
Atlas International
Never had to file, but everything seemed good.
Joyce G. would
recommend this plan to a friend or relative.
WorldTrips
Atlas Expedition
I had a medical emergency while abroad. I contacted Tokio insurance to find where I should go for treatment. They said they would look into it and email me the specifics. Twelve hours later they responded that I was not insured by them so I should go anywhere I wanted. Clearly I was insured as I had the receipt in my hand. After my emergency was settled I contacted them again. This is where they said that because I contacted them outside of regular work hours they did not have access to my recent records. This is a major problem and needs to be resolved. During my medical emergency abroad, Tokio was slow to respond and gave me the wrong information. I will not recommend them
Cole N. would not
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
-
Carol
Thank you very much for your review. It is important for customers to let the providers know of any issues that may require their review. Tokio Marine HCC is always open to feedback from their members to improve their claim process.Jul 06,2018