Travel Insurance Reviews for HCC Medical Insurance Services

HCC Medical Insurance Services (formerly MultiNational Underwriters) was established in 1998 in Indianapolis, Indiana. HCC is a full service organization offering a comprehensive portfolio of international group health, domestic short term and travel medical insurance products designed to address the insurance needs of travelers worldwide.

Learn more about HCC Medical Insurance.

Customers rate HCC Medical Insurance Services plans
(4.56 out of 5)
based on 699 ratings and reviews.
96% of customers would recommend these plans to a friend or a relative.
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HCC Medical Insurance Services Atlas International
Travel insurance isn't something you expect to review -- you buy it, you hope nothing goes wrong, then you come home and forget about it. If, something goes wrong and you need to make a claim, however, you expect the worst in paperwork and hassle. Unfortunately, we had to make that claim, but surprisingly, the experience was very quick and easy.

We were traveling with a 1 year old who got a high fever just after we got to Paris -- we thought we would go to the ER just to get checked out, maybe a prescription for some fever reducer and be on our way. Well, our 7pm visit turned into an all-night nightmare and 2-night hospital stay (another story for the hospital review!).

At 4am, when it became apparent that she was going to be admitted, I called the claims number from my mobile phone. Thankfully, the call was quick and easy. The representative took down some basic info and was very flexible when we didn't have some info like the hospital address or fax numbers. He gave us a fax number where the hospital could submit paperwork and that was basically it -- I asked if there was anything else we needed to do to get pre approval, and he said we had already fulfilled our responsibility in notifying them. Great! When it came time to visit the hospital billing department, they had local numbers in France with French speaking representatives -- this was a big help and big relief for us as it meant that all the details could be worked out directly between the hospital and insurance company. (The only complaint here was that the hospital staff got put on hold for several minutes waiting for a representative, with people waiting behind us, I thought she was going to give up.) With that exchange of info, we were done! I haven't heard from the hospital or insurance company since -- and that's the way you want it!

While I hope no one has to have their holiday ruined by similar circumstances, at least based on this one experience of mine, you can know that this company came through when we needed them, provided great service, and did exactly what an insurance company should do in exchange for all the times that we pay them and nothing goes wrong.

And by the way, if you are traveling with a baby, I highly recommend getting travel medical coverage -- it's so easy for small kids to get sick and you need that peace of mind that you can go see a doctor if you need to and not worry about costs. Maybe you don't need a million dollars in coverage, but go with the lowest deductible that you can afford.

Happy and safe travels to you all!
Vincent G. would recommend this plan to a friend or relative.
37 of 38 people found this review helpful
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Note: This review is for an earlier version of the plan.
  • Empty Comment
HCC Medical Insurance Services Atlas International
Great customer service, I won't go anywhere else for my trips
Abdulckader N. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Note: This review is for an earlier version of the plan.
  • Empty Comment
HCC Medical Insurance Services Atlas International
I was very pleased with the coverage offered, and even more pleased that I did not have to use it. I will definitely use your services on future trips abroad.
Eric O. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
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Note: This review is for an earlier version of the plan.
  • Empty Comment
HCC Medical Insurance Services Atlas International
We didn't use the insurance plan, but the cost is reasonable and you feel better knowing you have an extra protection when you are traveling.
Francisco S. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
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Value
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Note: This review is for an earlier version of the plan.
  • Empty Comment
HCC Medical Insurance Services Atlas International
This was a short, simple trip. When I realized that my Medicare and supplemental medical plans did not provide coverage outside the US it seemed prudent to purchase this specific form of travel insurance.
James D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims no claim filed
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Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
HCC Medical Insurance Services Atlas International
Since I had no problems on this trip and did not have to file a claim, I really can't comment on this.
Constance C. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
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Note: This review is for an earlier version of the plan.
  • Empty Comment
HCC Medical Insurance Services Atlas International
Didn't need to make a claim, but very easy to purchase and I like the customer service so far
Raymond S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
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Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
HCC Medical Insurance Services Atlas International
Yes I would recommend. I would ask that your emails during coverage period be kept at a minimum. You sent too many which tap into international data plan.
David W. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
HCC Medical Insurance Services Atlas International
Fortunately we didn't have to use the insurance, but it was comforting to know that in the event of an emergency we would be covered. The insurance was just what we needed at a reasonable price.
Richard B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims no claim filed
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Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
HCC Medical Insurance Services Atlas International
Sorry I did not know about your plan before. It was my first experience traveling on a cruise liner. I did requested the other members of our group and they did purchase it. ( 3 couples in all)
Do you have a plan for airline passengers and does it work like the cruise liner plan?
Carl C. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
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Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your review. Yes, we offer a wide array of plans to cover almost any kind of trip whether it is by air or by ship etc. We're open 7 days a week, 365 days a year so please feel free to contact us should you need our assistance.
    Jun 01,2013
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