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Travel Insurance Reviews WorldTrips Atlas International

The WorldTrips Atlas International is a single-trip Travel Medical plan available to U.S. and non-U.S. citizens who are traveling outside of their home country (but not within the U.S.). This plan offers up to $2,000,000 medical coverage.

To learn more, see the WorldTrips Atlas International product page.

Customers rated the WorldTrips Atlas International plan
4.58 out of 5
2,155
ratings and reviews
95%
recommended
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Cruise
Filed claim
WorldTrips Atlas International
Wanted health coverage when I traveled. Never needed it.... Which is fine.
Amy K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
WorldTrips Atlas International
It is comforting to have the medical coverage when traveling abroad.
Walter S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
WorldTrips Atlas International
I have used my trip insurance numerous times and the first time I needed to use it they didn’t reimburse anything on the grounds that it didn’t insure us in our home country when we were visiting our home country and reside in Egypt and were only going home on vacation
Matias D. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Kaylie
    Photo
    Dear Valued Customer,

    Thank you for your feedback. The provider that you purchased with, WorldTrips International, has issued the following response:

    “Hello Matias. We appreciate you bringing this to our attention and for allowing us the opportunity to correct the issue. Our sincerest apologies for any inconvenience this may have caused you.”


    Mar 11,2024
The trip included a
cruise
tour
WorldTrips Atlas International
A good priced policy that was easy to book on line
Stephen H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
WorldTrips Atlas International
I visited California for two weeks from other country. Unfortunately, I cut my finger during the trip and had to go to a neighbourhood urgent care. I gave the receptionist the policy number, she made a call and confirmed that I only had to pay for a copay of $15. I received the medical care I needed and felt that I made a smart decision of purchasing a traveler medical insurance prior the trip. I highly recommend everyone purchasing a medical insurance when traveling to the US as medical expense there can really break the bank.
Lancy C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
WorldTrips Atlas International
I go on 3-7 cruises a year. This is the 1st time in 20 years I've filed a claim on 2 cruises to Italy within 3 weeks almost a back to back cruise. I'll say this, its better to have travel insurance than not. However, in the event of a claim, customer service is lacking i.e. Italy train strike. Basically, find a way on your own to get to your destination and put in a claim later. 50/50 chance you'll get reimbursed some 4 months later. World Trips is not horrible just don't expect any prompt response. I'll find another insurance carrier next trip.
Philip D. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Angie
    Photo
    Hello, Philip. We would be happy to discuss the claims process with you, should you have any questions. We are continuously looking to update our content and processes to provide better information to our members on process expectations – your feedback helps us with this! Safe travels.

    Thanks,

    WorldTrips® Reviews Team

    www.worldtrips.com

    A member of the Tokio Marine HCC group of companies.

    Feb 22,2024
The trip included a
cruise
tour
WorldTrips Atlas International
Awful company. Totally a scam.

So, I submitted a claim over a month ago. They started the review of my claim 1 week ago, and then today, they rejected it. Reason given - unable to confirm the charges. ??? What?

They reviewed my claim in one week? Nobody contacted me ever? Not even any notification of anything? They couldn't confirm what? I got the receipts of everything, why nobody contacted me? It's absolutely ridiculous.


I've never dealt with a worse insurance company in my life.

Stay away from these scammers.

Not to even mention their awful website, FIX IT. Nothing works there.
Steve P. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Angie
    Photo
    we are sorry for your experience. Should you have additional documentation to support your claims we are happy to review your file and are discuss personally should you wish to be contacted. Safe travels

    Feb 12,2024
The trip included a
cruise
tour
WorldTrips Atlas International
I didn't need it. But it had a good price and good coverage.
Queen Mwende M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
WorldTrips Atlas International
This company is a joke, extremely likely a scam.

So, I bought insurance with this company. The first time ever. While traveling in Europe, I had a medical emergency, I went to ER for outpatient treatment. My doctor fees were under 1000 Euro.

I mean, any company can cover that? If they are not bankrupt right?

Well apparently worldtrips.com can not cover claims.


My claim was denied, on the basis of " We couldn't contact the service provider and we can't confirm that the client was there".


What? So, they reviewed my claim for one month? nobody ever messaged me? Not to ask for documents or more information, or not even to say the review process is finalized. Not one time anybody contacted me.

Then yesterday I logged in, to their awful website which is a mess.

I look around , and there it says, Claim closed.
Wow.


I mean, I've used other insurance companies before, for international travel. This one is the worst ever.


You want reliable travel insurance go with allianz, or with bupa. OR EVEN ! IMG.

Not this people at worldtrips.com

They don't pay out any claims.

By the way just read out the other reviews, all the 5 star reviews seem paid, or made by bots.

Go read the ones with one star, those are the real costumers.


Absolutely not recommended at all. They should advertise their insurance as " You're technically insured but, you're not. Because we won't pay out any claims"
Steffen L. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Angie
    Photo
    We are sorry for your experience. Should you have additional documentation for your claims we are happy to review your file and are happy to discuss personally should you wish to be contacted. Safe travels
    Feb 06,2024
The trip included a
cruise
tour
WorldTrips Atlas International
Fast to buy, good price, I didn't need it nevertheless it was necessary. It's not the first time I use this company and won't be the last.
Danae L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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