Travel Insurance Reviews WorldTrips Atlas International
The WorldTrips Atlas International is a single-trip Travel Medical plan available to U.S. and non-U.S. citizens who are traveling outside of their home country (but not within the U.S.). This plan offers up to $2,000,000 medical coverage.
To learn more, see the WorldTrips Atlas International product page.
WorldTrips
Atlas International
Due to COVID19 I could not do my trip to Brazil. I contacted customer service and was asked to submit my flight cancellation documentation. I did that and then got another request asking my for a copy of all the pages in may passport so that they could have irrefutable evidence that I had not been to Brazil. I wrote back stating that I am a dual citizen (Brazil and US) and that even if I had taken the trip to Brazil, my Brazilian passport would show no entry or exit stamp since for Brazilian citizens the immigration process is fully automated and no stamps are placed on the passport. At the end, no refund or offer to provide me a credit for future trips is what I was told. Very unfortunate that a global company like Tokyo Marine has not updated their internal customer support policies to account for the fact that there are many dual citizens in the world who are frequent travelers who do not fit their mode. No more Tokyo Marine insurance purchases from me any more. And since I am a frequent buyer of travel insurance, I will certainly make sure to share my experience with all my other fellow globe trotters.
Paulo E. would not
recommend this plan to a friend or relative.
10 of
11 people found this review helpful
The trip included a
tour
WorldTrips
Atlas International
Quotes were quick and easy. The coverage was exactly what I was looking for. I will use them again.
Nancy L. would
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
WorldTrips
Atlas International
Thank you for providing peace of mind!
Harrison F. would
recommend this plan to a friend or relative.
WorldTrips
Atlas International
I purchased this policy at the last minute after neither I nor InsureMyTrip could get a response from the vendor of an initial policy for over two weeks, that had to be modified due to coronavirus concerns. I ended up buying this backup emergency evacuation plan on March 6, the date of our revised itinerary/departure because "it was too late to duplicate the original plan." InsureMyTrip and Tokio Marine provided reassurance for a major catastrophic event, which I appreciated under the circumstances.
Carl P. would
recommend this plan to a friend or relative.
The trip included a
tour
WorldTrips
Atlas International
Main plus was being able to get a plan with only medical since I don't really care about the other options... and you were the only one I found. I guess still grateful I didn't need it.
Carolyn N. would
recommend this plan to a friend or relative.
WorldTrips
Atlas International
The best insurance is when you don't need to make a claim. This gave me peace of mind.
Grady F. would
recommend this plan to a friend or relative.
WorldTrips
Atlas International
I had a medical issue and tried to contact the plan customer service line and waited 20 minutes with no response. An hour later I called again. The person who answered did not direct me to a specific medical care just said I could go wherever. He also said that I might have to pay out of pocket and then file a claim. With other plans, the establishment would charge the plan directly.
Tatiana D. would not
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
WorldTrips
Atlas International
No claims, no problems
Thomas R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
WorldTrips
Atlas International
Great value for what it covered.
CAROL C. would
recommend this plan to a friend or relative.
The trip included a
cruise
WorldTrips
Atlas International
Did not need the medical coverage, but felt secure the whole trip because of the promised coverage.
Lawrence S. would
recommend this plan to a friend or relative.