Travel Insurance Reviews WorldTrips Atlas International
The WorldTrips Atlas International is a single-trip Travel Medical plan available to U.S. and non-U.S. citizens who are traveling outside of their home country (but not within the U.S.). This plan offers up to $2,000,000 medical coverage.
To learn more, see the WorldTrips Atlas International product page.
The trip included a
cruise
tour
WorldTrips
Atlas International
Thank you. Purchasing your medical plan gave me piece of mind.
Cynthia R. would
recommend this plan to a friend or relative.
WorldTrips
Atlas International
A good option for travel.
Roberto V. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
WorldTrips
Atlas International
The claims process with WorldTrips is very difficult and cumbersome. They take several weeks to respond for any type of communication or after submitting more documentation. Their online portal is not very user friendly and is in need of an update.
Michael K. would not
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
-
Angie
Hi Michael. Thank you for providing feedback and we apologize for the cumbersome process. We’re actively working to make improvements to our internal processes and our online member portal to help prevent situations like this occurring in the future.Feb 02,2023
The trip included a
cruise
WorldTrips
Atlas International
It is hard to say on this plan since we did not have to make a claim. I am fortunate that we did not need to make a claim.
William S. would
recommend this plan to a friend or relative.
WorldTrips
Atlas International
Customer service was great, and inexpensive. I would use them again.
Jontae M. would
recommend this plan to a friend or relative.
WorldTrips
Atlas International
My agent was fantastic friendly & professional.
Adam S. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
WorldTrips
Atlas International
Absolutely a waste of money. My husband almost died on our trip and the insurance was a big fat FAILURE. Support and customer service was completely lacking. Don't waste your time or money. Did not pay for ANYTHING, but kept interfering with his care. Even denied the coverage for hotel room to be at his bed side.....clearly spelled out in the policy. What a complete waste.
Nancy G. would not
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
-
Carol
After advising the insurance provider on this review, Tokio Marine HCC (TMHCCMIS) contacted the insured. One of the insureds had a medical emergency for which TMHCCMIS paid the air ambulance bill. However, in order to determine if the medical bills were covered under the policy, TMHCCMIS needed additional information from the insured, so they reached out directly to the insured to obtain this information.Jul 22,2019 -
Carol
We also received the following update from the insured:
"Just to follow up on previous complaint about the insurance I purchased. I realize you are the broker and not the actual insurer.
But finally after 7 months they have reviewed my case and agreed it was handled wrong. They will be reimbursing me for the portion they denied earlier for cost to be at bed side. They agree that they will pay the cost of the onboard medical (they just need a copy of my insurance denial), and will reimburse me for my out of pocket medical expenses for 2018 and 2019.
Although I am grateful for that at a time when my husband was literally hanging to life and supported 100% on mechanical life support and now on heart transplant list is not when you want to fight these battles.
At least the company is using my situation for training on how to manage and what they do for such extreme cases as ours."Jul 22,2019 -
Carol
Thank you for your continued feedback. Although we are pleased to hear that HCC has paid your claim, we regret to hear that you had so many issues with this claim while going through such a critical time. We wish you and your husband best wishes for the new year.Nov 25,2019
WorldTrips
Atlas International
Great price for a product to keep my piece of mind while traveling. Great medical benefits.
Michael-Ray P. would
recommend this plan to a friend or relative.
WorldTrips
Atlas International
Didn't need the policy, but I guess that's good.
Robert K. would
recommend this plan to a friend or relative.
The trip included a
tour
WorldTrips
Atlas International
Found this plan to be exactly what we needed for a last minute trip we booked.
Ryan M. would
recommend this plan to a friend or relative.