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Travel Insurance Reviews InsureAssist

InsureAssist is a leading provider of direct-to-consumer travel protection insurance products and services. The expert staff at InsureAssist are available 365 days a year and are licensed travel insurance experts. InsureAssist travel protection plans are Underwritten by Nationwide Mutual Insurance Company.

Learn more about InsureAssist.

Customers rated InsureAssist
4.59 out of 5
2,050
ratings and reviews
98%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
InsureAssist TravCan Premier
I searched for coverage that would meet my needs if my concerns arose.
Kathleen T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
InsureAssist TravCan
Filed a claim for a 6 day luggage delay.
It took me 5 phone calls and 3 emails to the claims administrator before they agreed to pay the cost of claim submitted.
Joy K. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that your claim took an usually long time to process. However, we are pleased that your claim was paid. In the future, please reach out to InsureMyTrip and request a customer advocate. Our customer advocates can provide a lot of claims assistance, including expediting clams.
    Mar 18,2015
The trip included a
tour
InsureAssist TravCan
It was a good feeling to know that we would be well covered before and during our trip.
Robert Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
InsureAssist TripMed Multi-Trip
I have no idea how it would have worked since I didn't have to file a claim. I will be on some other trips and I believe it will still be in force. Hoping I never have to find out.
ira B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureAssist TravCan Premier
I was confident that I had been given all necessary information to do that - in a clear, unambiguous form.
Robert P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan Premier
I did not file a claim for this trip, but did for my last trip. Excellent service from the claims representative, and received reimbursement check within 2 weeks. I will continue to use InsureAssist for future trips.
Wayne F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
InsureAssist TravCan Premier
Had to cancel pricey vacation. Filed claim and was reimbursed 70 percent of trip cost as stated in the policy. Well worth the expense.
Thomas B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
InsureAssist TravCan
When the dates of my trip changed, InsureMyTrip was extremely accommodating in adjusting my coverage. Each time I spoke with or promptly received a call back, they were exceptionally helpful. I will definitely purchase coverage through InsureMyTrip again.
Eve D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
InsureAssist TravCan
I had no problems on trip.
Alan C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan Premier
Thankfully, we did not have to use the insurance. However, I would never cruise without buying insurance.
Esther H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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