Travel Insurance Reviews InsureAssist
InsureAssist is a leading provider of direct-to-consumer travel protection insurance products and services. The expert staff at InsureAssist are available 365 days a year and are licensed travel insurance experts. InsureAssist travel protection plans are Underwritten by Nationwide Mutual Insurance Company.
Learn more about InsureAssist.
The trip included a
cruise
tour
InsureAssist
TravCan
Although I had no need to place a claim, I am very satisfied with InsureMyTrip. The insurance plans were reasonable and the customer service person was very helpful.
Mary D. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
InsureAssist
TravCan
This plan covered more than the plan offered by the tour company and was $140 cheaper! I will definitely go with InsureAssist the next time I travel.
Carol T. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
InsureAssist
TravCan Premier
This plan has very good coverage with higher limits than other plans that I have looked at. This is the fifth time that I have purchased TravCam Premier. Fortunately, I did not have to file a claim for this trip. I did file a claim for another trip that I had to cancel earlier this year when my husband broke his ankle. The company made the process easy. When I called them to say I had to cancel they emailed me the forms. There were only a few pages to fill out.
You do need to send copies of all receipts of payment and a copy of the cancellation policy for each item that you are asking for a refund. For example, tours, airline tickets, and hotels. I make sure that I have copies of the cancellation policy with all of my confirmations then you don't have to search for them in the event you have to file a claim. If you are organized and have all of your confirmations and purchase receipts together while you are planning the trip you just have to make copies to send in with your claim.
You do need to send copies of all receipts of payment and a copy of the cancellation policy for each item that you are asking for a refund. For example, tours, airline tickets, and hotels. I make sure that I have copies of the cancellation policy with all of my confirmations then you don't have to search for them in the event you have to file a claim. If you are organized and have all of your confirmations and purchase receipts together while you are planning the trip you just have to make copies to send in with your claim.
Christine W. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
InsureAssist
TravCan Premier
This was our second time using InsureMyTrip to purchase travel insurance. Felt confident that I understood what we were purchasing and how to make a claim if it was needed. The customer service representative assisted me in purchasing both of the policies and she was helpful, friendly and very knowledgeable about the products! Thank you.
David T. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
InsureAssist
TravCan Premier
Due to traveling independently and booking transportation, lodging and excursions over several months, we had to ask a lot of questions about what expenses to cover and when to cover them. The InsureMyTrip customer service was very helpful in explaining how this works in general and in particular with each insurer. The representatives were pretty consistent, although not 100% in sync. There is a lot of room for interpretation--some probably err to the side of caution. Never assume anything specific based on a general answer, and never assume anything general based on a specific answer!
RICHARD D. would
recommend this plan to a friend or relative.
The trip included a
cruise
InsureAssist
TripMed
Since I didn't have to make a claim, like other reviewers, it's hard to judge the quality of the InsureAssist TripMed plan.
Brenda B. would
recommend this plan to a friend or relative.
The trip included a
cruise
InsureAssist
TravCan
Our trip was cancelled because the river was too low for the cruise ship to operate. The cruise line was more than generous and offered a full refund of the trip since we didn't want to turn it into a bus excursion. We notified InsureAssist as soon as we found out (2 days before our scheduled departure). I could understand they might not refund the full policy cost, but 3 couples who planned to go with us got full refunds of premium from their insurance providers. InsureMyTrip fought for at least a partial refund for us, but InsureAssist denied our request even though we never left home. I could understand them denying a refund of the trip cancellation portion of the coverage, but I think it was wrong for them not to refund something as there was no possibility we were going to file any claims. I purchased coverage from InsureAssist on four previous occasions and never had a claim. I have recommended them to others, but I am glad no one took me up on it this time. I will purchase future trip insurance through InsureMyTrip, but will definitely select a different provider.
Marilyn L. would not
recommend this plan to a friend or relative.
The trip included a
cruise
InsureAssist
TravCan Premier
Telephone staff is always very helpful. The pricing was a bit confusing as I wasn't sure if the total was for both parties on the trip or per person.
Cosimo C. would
recommend this plan to a friend or relative.
-
Brittany
Thank you for using InsureMyTrip for your travel insurance needs. We are always pleased to hear that our Customer Service Representatives were helpful, and we wanted to extend that helpfulness to you, here. When purchasing a future policy, please note that the premium is total for all parties. The coverage listed is per person, unless otherwise noted. Please feel free to contact us at 1-800-487-4722 with any inquiries such as this. Our licensed representatives are available 7 days a week, and would be happy to explain coverage and benefits to you.Oct 05,2015
The trip included a
cruise
tour
InsureAssist
TravCan Premier
Customer Service was very helpful when I made any additions/changes to the policy.
Robert P. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
InsureAssist
TravCan
Will contact you next year for insurance for our next trip.
GAIL G. would
recommend this plan to a friend or relative.