Travel Insurance Reviews for InsureAssist


InsureAssist is a leading provider of direct-to-consumer travel protection insurance products and services. The expert staff at InsureAssist are available 365 days a year and are licensed travel insurance experts. InsureAssist travel protection plans are Underwritten by Nationwide Mutual Insurance Company.

Learn more about InsureAssist.

Customers rate InsureAssist plans
(4.59 out of 5)
based on 1914 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
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Filed claim
InsureAssist TripMed
The plan addressed the extra medical coverage I wanted for my trip, and was affordable. It seemed to be a good value for some peace of mind while overseas.
Meghan L. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureAssist TravCan Premier
Although I didn't have the need to file a claim, I am satisfied that I got a good price for the coverage I needed.
Claudia J. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureAssist TravCan Premier
I did NOT have to use the policy but it made me feel much better to have it with such a long and expensive trip. One person in our lodge got bitten by a caymen and had to be evacuated out of the rain forest. He really regretted not having insurance to handle the health care costs and to cover the cost of his 40 day missed trip. The policy was reasonably priced and gave good coverage.
Christin F. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
InsureAssist TravCan Premier
Easy to initiate, valuable and simple to compare plans, straight forward to purchase.
Ehud P. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
InsureAssist TravCan Premier
I had no problems with the InsureAssist TravCan Premier plan itself and fortunately never needed to use it, but InsureMyTrip's customer service leaves much to be desired.
Kimberly M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Carol
    Photo
    Thank you for submitting your review. We apologize that you were dissatisfied with the customer service that you received in regards to the formatting and printing of your 4 page Confirmation of Coverage email. We will also review your suggestion to make the email more concise through better formatting.

    Please keep in mind that we do take pride in training all of our customer service representatives and strive to provide a superior level of customer service so your comments are critical to us. If you have any questions or concerns regarding your experience, please contact us and ask for a supervisor. We hope to continue to serve you in the future.
    Nov 24,2015
The trip included a
InsureAssist TravCan
Was pleased with purchase procedure and coverage. We will consider InsureMyTrip in the future!
Gregory A. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
InsureAssist TravCan Premier
I had a few questions as I was choosing coverage and made a few calls to InsureMyTrip. Very impressive costumer service! My questions were answered promptly. Exceeded all expectations.
Thank you! Will definitely recommend and use again.
Anna C. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
InsureAssist TravCan
Everything went smoothly and we made no claim. We feel that the peace of mind of having the insurance makes it well worth the price. When traveling in developing countries, as we often do, the medical coverage is especially important to have.
Barry A. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
InsureAssist TravCan
It would have been a very good value if my friend from Chicago, and I from Missouri had been covered under the same policy, but that was not allowed.
Vicki C. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. Like the majority of travel insurance providers offering comprehensive coverage, InsureAssist requires that travelers live in the same state and have identical travel dates in order to be insured on the same policy. Some providers require that travelers be immediate family members and/or live in the same household to be insured on the same policy.
    Jun 02,2015
InsureAssist TripMed
Knowing it was there provided peace of mind.
Ruth M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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