Travel Insurance Reviews for InsureAssist


InsureAssist is a leading provider of direct-to-consumer travel protection insurance products and services. The expert staff at InsureAssist are available 365 days a year and are licensed travel insurance experts. InsureAssist travel protection plans are Underwritten by Nationwide Mutual Insurance Company.

Learn more about InsureAssist.

Customers rate InsureAssist plans
(4.59 out of 5)
based on 1975 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
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Filed claim
The trip included a
InsureAssist TravCan
This insurance gave us peace of mind while traveling in Egypt. Fortunately we did not have to file a claim. I will be using this same company in the future.
Mark W. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureAssist TravCan
While it is impossible to truly rate a plan until and unless it is used, the peace of mind is quite good.
Michele C. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
InsureAssist TravCan Premier
When I first inquired about choosing a plan, the representative was very knowledgeable and offered great assistance in helping me chose the best plan suited for my needs. I had to adjust the travel dates on one occasion and had a question on another occasion. The representative was always very helpful and polite.
Although we've been fortunate and never had to file a claim, I felt assured if there had been a need, it would have been taken care of promptly.
Gail R. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
InsureAssist TravCan
I had a very positive experience when a skiing injury on our third day prevented my wife from skiing beyond the third day. We shortened our hotel stay and asked for reimbursement for the remaining days, the ski lift tickets, and the medical clinic visit. Upon providing proof of our expenses the insurance company promptly paid our claim. I highly recommend this company for quick and courteous response.
Stephen M. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
InsureAssist TravCan Premier
Checks and EOB did not arrive promply. Checks were not received 28 days after claim submission, Travel Team was notified and they traced the checks/EOB immediately and Checks/EOB were reissued and sent to claimant. Claim submitted 1/26/16 and Checks/EOB received by claimant 3/7/16.
John S. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
InsureAssist TravCan
I bought a Comprehensive Plan. However, it does not cover changed itineraries. Nor does it cover disappointed associated with the changed ports.
Katherine B. would not recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you are disappointed with the policy. It is true that this particular plan does not have Itinerary Change and Port of Call in the schedule of benefits.

    For future reference, InsureMyTrip does offer plans that contain Itinerary Change coverage, and we also have cruise specific products underwritten Nationwide which offer Itinerary Change - Port of Call, Itinerary Change - Inconvenience, and Itinerary Change - Pre-Paid Excursion benefits. We realize that this does not help you with the previous occurrence, but we do encourage you to call us at 800-487-4722 if you are looking for cruise insurance in the future.
    Mar 25,2016
The trip included a
InsureAssist TravCan Premier
Fortunately we did not use the coverage, but I had peace of mind knowing we were insured.
Loretta L. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureAssist TravCan
We did not have to use it but it was a comfort for several reasons. First, whether it was us or my elderly parents, we would be reimbursed if we had to cancel. Second, my Obamacare is useless and unusable with a screaming high deductible and I was carefree knowing I would have medical insurance for the month long trip.
Shirley W. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureAssist TripMed
Its awesome knowing we have extra protection when traveling. Many of our friends whom we travel this with have also booked with you. We refer you to everyone! Its nice to have a comfort zone.
Donald D. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureAssist TravCan
Like many who purchase insurance, we fortunately did not have to use it. However, the peace of mind it offers is priceless.
LEE G. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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