Travel Insurance Reviews for InsureAssist


InsureAssist is a leading provider of direct-to-consumer travel protection insurance products and services. The expert staff at InsureAssist are available 365 days a year and are licensed travel insurance experts. InsureAssist travel protection plans are Underwritten by Nationwide Mutual Insurance Company.

Learn more about InsureAssist.

Customers rate InsureAssist plans
(4.59 out of 5)
based on 1978 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
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Filed claim
The trip included a
InsureAssist TravCan
There is only a way to evaluate the benefits of an insurance plan when a claim has been filed. There was no claim during my trip.
Judy A. would not recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureAssist TravCan
In most cases I have been reluctant to buy travel insurance, feeling it is not necessary. When we were forced to cancel our recent trip do to health issues of elderly family members, the insurance covered our entire loss. Highly recommend insurance if your trip is prepaid and you have similar situations which may cause a cancellation totally out of your control.
Jay S. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
InsureAssist TravCan
This was the first time we've bought cruise trip insurance and I'm glad we did. My wife got very sick right before the trip and the customer service was very helpful. The refund check arrived very quickly with no problems. Thanks.
Barbara C. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
InsureAssist TravCan Premier
The team was very responsive when I needed to change addresses. However, I became ill and had to cancel. I sent in the paperwork, and they asked for additional paperwork which had already been submitted. I have sent in 2 emails describing where the info is located in the paperwork I sent in.
Anne Gore K. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. We appreciate you providing us with the opportunity to advocate on your behalf. We are happy to report that the claims administrator has informed us that your claim was paid. Please let us know if you have any questions or concerns by calling 800-487-4722.
    Mar 25,2016
InsureAssist TravCan Premier
The plan provided all the coverage needed, but I have a question about how some of it would be delivered since I was in such a remote area.
Robert G. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Carol
    Photo
    Thank you for providing a review to assist your fellow travelers.

    Your plan provided 24 Hour Assistance through MedJet Assist who specializes in transporting patients to and from hospitals, rehabilitation centers, specialized care facilities, and private residences with the same level of care that would be expected from a hospital ICU. Their aircraft contain state-of-the-art medical equipment, and their medical teams have the highest level of training and experience in the industry. Each medical transport has a two-person crew that consists of a critical care trained Flight Nurse and either a Flight Paramedic or a Flight Respiratory Therapist. They also have full-time specialty teams for IABP/Cardiac and transplant patients.

    In the event you required emergency medical treatment or transportation services during your trip, you or someone on your behalf would contact MedJet Assist's 24 hour emergency assistance phone number as soon as possible. MedJet Assist has an extensive database of medical contacts providing you with services that meet US standards. Although you did mention that you were in a remote area, there were probably local authorities for you to contact who would have assisted you in contacting MedJet Assist.

    Please let us know if you have any further questions or need additional information.
    Feb 10,2016
The trip included a
InsureAssist TravCan Premier
I had to contact the office on a weekend and received a response within minutes.
Cynthia B. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureAssist TravCan
It gave me a peace of mind for coverage if needed.
Ronald C. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
InsureAssist TravCan Premier
Didn't need to use the policy, but glad I purchased it nevertheless. I was able to get all of the options I wanted for a great price. Highly recommended!
Aaron R. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureAssist TravCan Premier
Purchasing process was easy - spoke to a knowledgeable telephone representative who helped explain the difference between several plans. Sine we did not have to file a claim, it is hard to rate the coverage, but felt better knowing it was there if we needed it!
Jeffrey G. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureAssist TravCan Premier
We were all set to go on our trip when cancer struck and we were forced to cancel. I can not say enough good things about the customer service and speed in which they handled our claim. Thanks for making this a stress free claim. Given what we are having to deal with, we didn't need any further stress.
Don C. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Empty Comment
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