Travel Insurance Reviews for InsureAssist


InsureAssist is a leading provider of direct-to-consumer travel protection insurance products and services. The expert staff at InsureAssist are available 365 days a year and are licensed travel insurance experts. InsureAssist travel protection plans are Underwritten by Nationwide Mutual Insurance Company.

Learn more about InsureAssist.

Customers rate InsureAssist plans
(4.59 out of 5)
based on 1904 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
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Filed claim
The trip included a
InsureAssist TravCan Premier
This plan has very good coverage with higher limits than other plans that I have looked at. This is the fifth time that I have purchased TravCam Premier. Fortunately, I did not have to file a claim for this trip. I did file a claim for another trip that I had to cancel earlier this year when my husband broke his ankle. The company made the process easy. When I called them to say I had to cancel they emailed me the forms. There were only a few pages to fill out.

You do need to send copies of all receipts of payment and a copy of the cancellation policy for each item that you are asking for a refund. For example, tours, airline tickets, and hotels. I make sure that I have copies of the cancellation policy with all of my confirmations then you don't have to search for them in the event you have to file a claim. If you are organized and have all of your confirmations and purchase receipts together while you are planning the trip you just have to make copies to send in with your claim.
Christine W. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
InsureAssist TravCan Premier
It was great to be able to talk with a representative and have all our concerns addressed. The price was very reasonable. Would definitely use InsureMyTrip again.
Sally B. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureAssist TravCan Premier
Had a small baggage related claim. Settlement was fair financially. Communication wasn't absolutely speedy, but was on par with other insurance claims I have made with other companies. We purchased from this company again for another trip.
Edward R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
InsureAssist TravCan Premier
We had an injury on our trip that resulted in medical expenses and trip interruption. The claims were processed promptly and we were reimbursed as expected. The claims team was very helpful in getting us started and answering our questions.
Kent W. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
InsureAssist TravCan Premier
Having the plan gave me peace of mind, which Is why I rated it well.
Maryann P. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureAssist TravCan Premier
This was our second time using InsureMyTrip to purchase travel insurance. Felt confident that I understood what we were purchasing and how to make a claim if it was needed. The customer service representative assisted me in purchasing both of the policies and she was helpful, friendly and very knowledgeable about the products! Thank you.
David T. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureAssist TravCan Premier
Due to traveling independently and booking transportation, lodging and excursions over several months, we had to ask a lot of questions about what expenses to cover and when to cover them. The InsureMyTrip customer service was very helpful in explaining how this works in general and in particular with each insurer. The representatives were pretty consistent, although not 100% in sync. There is a lot of room for interpretation--some probably err to the side of caution. Never assume anything specific based on a general answer, and never assume anything general based on a specific answer!
RICHARD D. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
InsureAssist TravCan Premier
The plan gives me peace of mind.
Edward H. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureAssist TravCan Premier
The peace of mind the plan gave us was worth every penny of the premium! I will definitely use InsureMyTrip again.
Lynda B. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureAssist TravCan Premier
Fortunately, I did not have to utilize the plan.
Antoine D. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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