Travel Insurance Reviews for InsureAssist TravCan


TravCan from InsureAssist is an economy comprehensive trip cost protection plan which covers you in the event that you have to cancel or interrupt your trip for a covered reason. As well as including trip cancellation and trip interruption coverage, the plan also includes baggage, travel delay, medical, emergency medical evacuation and accidental death and dismemberment coverages.

To learn more, see the InsureAssist TravCan product page.

Customers rate the InsureAssist TravCan plan
(4.57 out of 5)
based on 772 ratings and reviews.
97% of customers would recommend this plan to a friend or a relative.
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Filed claim
The trip included a
InsureAssist TravCan
I bought a Comprehensive Plan. However, it does not cover changed itineraries. Nor does it cover disappointed associated with the changed ports.
Katherine B. would not recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you are disappointed with the policy. It is true that this particular plan does not have Itinerary Change and Port of Call in the schedule of benefits.

    For future reference, InsureMyTrip does offer plans that contain Itinerary Change coverage, and we also have cruise specific products underwritten Nationwide which offer Itinerary Change - Port of Call, Itinerary Change - Inconvenience, and Itinerary Change - Pre-Paid Excursion benefits. We realize that this does not help you with the previous occurrence, but we do encourage you to call us at 800-487-4722 if you are looking for cruise insurance in the future.
    Mar 25,2016
The trip included a
InsureAssist TravCan
We did not have to use it but it was a comfort for several reasons. First, whether it was us or my elderly parents, we would be reimbursed if we had to cancel. Second, my Obamacare is useless and unusable with a screaming high deductible and I was carefree knowing I would have medical insurance for the month long trip.
Shirley W. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureAssist TravCan
Like many who purchase insurance, we fortunately did not have to use it. However, the peace of mind it offers is priceless.
LEE G. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureAssist TravCan
While we did not use the coverage, there was a level of comfort in knowing we had coverage. The cost was significantly less than what was offered by the Cruise line or the Travel Agent but it covered the items we needed.
Rebecca H. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureAssist TravCan
With your policy of not returning funds for a trip that was cancelled months in advance (even before payment was due on the cruise ship) is just a complete rip off.
ESPECIALLY for repeat customers. Be assured you have lost our business and anyone we used to refer to you in the future. The worst customer service I have ever received. I don't even know how you are still in business but I can assure you that from me alone over a lifetime of cruising that you are losing $1,000's of dollars. Now add in our friends and referrals? We all be cruising the Mediterranean this summer and will happily NOT be using YOU. I would say yes to the box below on contacting me but you ignored my request for months to call me back about this issue so I know it is a joke. You don't even have customer service!
William G. would not recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you were dissatisfied with your experience. The policy premium could not be refunded due to the cancellation request occurring outside of the 10 day review period.

    The following excerpt has been taken from the InsureAssist TravCan policy certificate:

    "All premium is non-refundable after a 10 day review period."

    After reviewing your request to cancel the policy for a refund of premium, the Underwriter stood by the terms and conditions of the policy.

    Please call us at 800-487-4722 if you have any questions or concerns.
    Mar 25,2016
The trip included a
InsureAssist TravCan
No comment
Robert W. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureAssist TravCan
did not have to use policy
Henry W. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureAssist TravCan
We were delayed over night because airline cancelled. Insurance covered meals and lodging. I was very disappointed they refused to pay taxi fare to/ from airport. I highly suggest you request taxi fare as part of trip delay. Thank you.
Esther F. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Carol
    Photo
    Thank you for taking the time to help your fellow travelers.

    The InsureAssist TravCan plan offers Trip Delay that includes reimbursement for "(b) Any reasonable additional expenses incurred" as a result of a Common Carrier delay. The policy defines Additional Expenses as "...any reasonable expenses for meals and lodging which were necessarily incurred as the result of a Hazard and which were not provided by the Common Carrier or other party free of charge." This definition precludes reimbursement for the taxi under this policy.

    In the future, should you wish to find a plan that would reimburse additional transportation expenses such as taxis from the hotel to the airport under Trip Delay, please call Customer Care at 800-487-4722 for quotes.
    Feb 11,2016
The trip included a
InsureAssist TravCan
There is only a way to evaluate the benefits of an insurance plan when a claim has been filed. There was no claim during my trip.
Judy A. would not recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
InsureAssist TravCan
In most cases I have been reluctant to buy travel insurance, feeling it is not necessary. When we were forced to cancel our recent trip do to health issues of elderly family members, the insurance covered our entire loss. Highly recommend insurance if your trip is prepaid and you have similar situations which may cause a cancellation totally out of your control.
Jay S. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Empty Comment
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