Travel Insurance Reviews InsureAssist TravCan

TravCan from InsureAssist is an economy comprehensive trip cost protection plan which covers you in the event that you have to cancel or interrupt your trip for a covered reason. As well as including trip cancellation and trip interruption coverage, the plan also includes baggage, travel delay, medical, emergency medical evacuation and accidental death and dismemberment coverages.

To learn more, see the InsureAssist TravCan product page.

Customers who have rated the InsureAssist TravCan plan
4.61 out of 5
312
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
InsureAssist TravCan
I have already recommended your company many times to orhers
Judith G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan
This insurance gave us peace of mind while traveling in Egypt. Fortunately we did not have to file a claim. I will be using this same company in the future.
Mark W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan
While it is impossible to truly rate a plan until and unless it is used, the peace of mind is quite good.
Michele C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
InsureAssist TravCan
I had a very positive experience when a skiing injury on our third day prevented my wife from skiing beyond the third day. We shortened our hotel stay and asked for reimbursement for the remaining days, the ski lift tickets, and the medical clinic visit. Upon providing proof of our expenses the insurance company promptly paid our claim. I highly recommend this company for quick and courteous response.
Stephen M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan
I bought a Comprehensive Plan. However, it does not cover changed itineraries. Nor does it cover disappointed associated with the changed ports.
Katherine B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you are disappointed with the policy. It is true that this particular plan does not have Itinerary Change and Port of Call in the schedule of benefits.

    For future reference, InsureMyTrip does offer plans that contain Itinerary Change coverage, and we also have cruise specific products underwritten Nationwide which offer Itinerary Change - Port of Call, Itinerary Change - Inconvenience, and Itinerary Change - Pre-Paid Excursion benefits. We realize that this does not help you with the previous occurrence, but we do encourage you to call us at 800-487-4722 if you are looking for cruise insurance in the future.
    Mar 25,2016
The trip included a
tour
InsureAssist TravCan
We did not have to use it but it was a comfort for several reasons. First, whether it was us or my elderly parents, we would be reimbursed if we had to cancel. Second, my Obamacare is useless and unusable with a screaming high deductible and I was carefree knowing I would have medical insurance for the month long trip.
Shirley W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
InsureAssist TravCan
Like many who purchase insurance, we fortunately did not have to use it. However, the peace of mind it offers is priceless.
LEE G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan
While we did not use the coverage, there was a level of comfort in knowing we had coverage. The cost was significantly less than what was offered by the Cruise line or the Travel Agent but it covered the items we needed.
Rebecca H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan
With your policy of not returning funds for a trip that was cancelled months in advance (even before payment was due on the cruise ship) is just a complete rip off.
ESPECIALLY for repeat customers. Be assured you have lost our business and anyone we used to refer to you in the future. The worst customer service I have ever received. I don't even know how you are still in business but I can assure you that from me alone over a lifetime of cruising that you are losing $1,000's of dollars. Now add in our friends and referrals? We all be cruising the Mediterranean this summer and will happily NOT be using YOU. I would say yes to the box below on contacting me but you ignored my request for months to call me back about this issue so I know it is a joke. You don't even have customer service!
William G. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you were dissatisfied with your experience. The policy premium could not be refunded due to the cancellation request occurring outside of the 10 day review period.

    The following excerpt has been taken from the InsureAssist TravCan policy certificate:

    "All premium is non-refundable after a 10 day review period."

    After reviewing your request to cancel the policy for a refund of premium, the Underwriter stood by the terms and conditions of the policy.

    Please call us at 800-487-4722 if you have any questions or concerns.
    Mar 25,2016
The trip included a
cruise
InsureAssist TravCan
No comment
Robert W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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