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Travel Insurance Reviews InsureAssist TravCan Premier

The TravCan Premier plan is the higher-end comprehensive trip cost protection plan from InsureAssist as it offers greater coverage limits and more options than the TravCan plan. If you are concerned about any pre-existing medical conditions that might affect your travel, this plan will waive the pre-existing conditions exclusion if purchased within 21 days of the initial trip payment and if the full cost of the trip is insured.

To learn more, see the InsureAssist TravCan Premier product page.

Customers who have visited Greece rated the InsureAssist TravCan Premier plan
4.58 out of 5
21
ratings and reviews
100%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
InsureAssist TravCan Premier
Great, easy to use web site.
Michael K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan Premier
Very nice program. We will probably contact you once again in the future.

Thank you.
Raymond C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
While I gave high marks, but the proof would be in how claims are handled. Having the insurance did give me peace of mind during my trip.
Mary C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
InsureAssist TravCan Premier
Didn't need to use it. Just peace of mind at a reasonable cost.
Stanley S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
InsureAssist TravCan Premier
Excellent coverage. The customer service representatives during purchasing process were excellent.
Alexander R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
InsureAssist TravCan Premier
I did not use the policy but following an 11 hour flight from Athens, when my connector flight threatened to delay, I was feeling glad I was carrying 6 hour travel delay coverage. The one hour flight was supposed to leave at 6 pm but the airline had to search for another plane, and that was looking to be a long night. Since I received a generous voucher for part of my airline ticket, my one concern for the policy as a whole was that there was not a high enough coverage limit available for a worse case travel delay or interruption (since it is limited by the amount paid for the trip not including the voucher), however I believe all insurers have this limitation. I did have very good coverage for a more common delay such as an all night delay at the airport.
Gwendolyn A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
We, unfortunately, had to file a claim as we were not able to travel due to a health issue. We were careful in purchasing the plan, to make sure we understood what was covered, and made sure to keep all documentation. We did get reimbursement for the full amount that we claimed and were, of course, satisfied with that. There was a bit of delay in processing the claim. The claims agent said she was trying to get more verification from our travel agent, but somehow contacted the wrong person, and so did not get a response. I found this out when I called to inquire about the delay. My only complaint is that she asked for proof that we cancelled our airline reservations, knowing that the airlines do not provide any type of proof for that. Fortunately, our travel agent made the cancellation and verified it in writing, which was proof enough. My advice, if you need to file a claim, is just to be very careful and very thorough in keeping written records of all your transactions, especially if you make your own travel arrangements rather than going through a travel agent.
Clyde W. would recommend this plan to a friend or relative.
9 of 9 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan Premier
Six days into the cruise I contracted Bronchitis and required several visits to the ship's doctor. This resulted in $2700 in medical expenses. The cruise line provided me with the necessary forms and I filed a claim upon returning home. My claim was processed and full reimbursement made. Glad we had the insurance.
Michael V. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan Premier
No claim filed, so review is based on cost/coverage only.
Mark R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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