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Travel Insurance Reviews InsureAssist TravCan Premier

The TravCan Premier plan is the higher-end comprehensive trip cost protection plan from InsureAssist as it offers greater coverage limits and more options than the TravCan plan. If you are concerned about any pre-existing medical conditions that might affect your travel, this plan will waive the pre-existing conditions exclusion if purchased within 21 days of the initial trip payment and if the full cost of the trip is insured.

To learn more, see the InsureAssist TravCan Premier product page.

Customers who have visited New Zealand rated the InsureAssist TravCan Premier plan
4.39 out of 5
10
ratings and reviews
90%
recommended
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Cruise
Filed claim
InsureAssist TravCan Premier
Fortunately for us, we have never needed to file a claim for any travel insurance policies purchased. I suspect the true time for me to evaluate the quality of the InsureAssist TravCan Premier insurance and customer service is when I actually need to file a claim.
Gary B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
InsureAssist TravCan Premier
We contacted Insure Assist when we arrived home to tell them my Canon 60D camera had been stolen in Sydney, Australia. They provided information for us to file a claim. We had filed a claim with our regular home owner's insurance. When they paid us a partial payment, we submitted this information along with our documentation to Insure Assist. We filed the claim 11/24/14 and were notified they would make payment on 12/10/14. Received the check about a week after that on 12/19/14. Very pleased with this company. Have used them in the past for travel insurance and will continue to use them as the need arises. Very, very pleased with their handling of the claim and their personnel.
Noah H. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
Wish it were not necessary, but trip insurance at this point - for baby boomers with elderly parents still alive - is just a necessity.
Lynette K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
I was disappointed as I was unable to speak to anyone who could help me when I tried to make a claim. I had to wait 48 hours and call the USA.
Hanora L. would not recommend this plan to a friend or relative.
6 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Matt M.
    Photo
    Thank you for your feedback. Claims departments typically have normal business hours. There is a 24-hour emergency assistance line you could have dialed if this was an emergency.
    Feb 05,2014
InsureAssist TravCan Premier
The service you provided was great. I would call you again. The reason they are not 5 stars is because one would always like a better plan at a better rate. The rate we obtained was great compared to everyone else.
margaret D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureAssist TravCan Premier
I didn't need to file a claim but the peace of mind knowing that I was covered for loss of luggage, emergency medical evacuation, trip delays, etc really made me feel at ease and no worries. I'll definitely use InsureAssist Travel the next time I go on foreign travel adventures.
Stephen B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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