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Travel Insurance Reviews InsureAssist TravCan Premier

The TravCan Premier plan is the higher-end comprehensive trip cost protection plan from InsureAssist as it offers greater coverage limits and more options than the TravCan plan. If you are concerned about any pre-existing medical conditions that might affect your travel, this plan will waive the pre-existing conditions exclusion if purchased within 21 days of the initial trip payment and if the full cost of the trip is insured.

To learn more, see the InsureAssist TravCan Premier product page.

Customers rated the InsureAssist TravCan Premier plan
4.59 out of 5
1,077
ratings and reviews
98%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
InsureAssist TravCan Premier
Wish it were not necessary, but trip insurance at this point - for baby boomers with elderly parents still alive - is just a necessity.
Lynette K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan Premier
I really would know if it was a good plan because i didn't have to use it. The only way to know if the purchase was good is something had to have happened that warranted a claim, other than that we wouldn't know. One suggestion is in the event nothing happens to warrant a claim then a credit should be issued for at least a portion of the premium. I know you have to make money and premiums pay claims, but what about a money back option if nothing happens that will keep me coming back to InsureAssist every time I travel.
Tracy B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureAssist TravCan Premier
Never had to file a claim so can't comment on it.
Justine L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan Premier
I can't say whether the insurance was good or not because we did not use it, thankfully.
Patricia G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
Two weeks before leaving I had emergency back surgery. Within a month, I had all funds back and this policy paid the penalties charged for cancelling so close to departure. Some slight glitches in that I was supposed to visit Hawaii and then continue to scuba in Micronesia and didn't have actual receipts other than email from outfitters. I had to send insurance company my charge card bill to prove what was paid, even though I had complete details from the overseas outfitters. I bought from them because of medical evacuation for scuba, but was glad there was enough cancellation coverage, too! Always buy insurance, never had to cancel or use it before!
Linda M. would recommend this plan to a friend or relative.
11 of 11 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureAssist TravCan Premier
You can never really tell how good or bad these plans are until you need to use them. Fortunately, I did not need to use the plan.
Daniel D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
I was disappointed as I was unable to speak to anyone who could help me when I tried to make a claim. I had to wait 48 hours and call the USA.
Hanora L. would not recommend this plan to a friend or relative.
6 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Matt M.
    Photo
    Thank you for your feedback. Claims departments typically have normal business hours. There is a 24-hour emergency assistance line you could have dialed if this was an emergency.
    Feb 05,2014
The trip included a
cruise
InsureAssist TravCan Premier
I felt very confident having your insurance as a back-up in case a health problem occurred before I left, which almost did. Knowing that my trip was totally covered by your insurance , I would have no problem recommending your service to friends. I have used you before for other trips and have been very pleased with your service and your polite representatives. Many thanks.
Hanley M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan Premier
We disembarked from the cruise ship and discovered our flight home had been canceled due to the ice storm that closed the airport. We were delayed 3 days and InsureAssist TravCan Premier reimbursed all of our submitted expenses for those 3 days. We were pleased with their service.
Connie B. would recommend this plan to a friend or relative.
9 of 9 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureAssist TravCan Premier
Thank you. Although I did not file any claims, I was satisfied with the cost and coverage provided. Thanks
Amarachukwu E. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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