Travel Insurance Reviews InsureAssist TravCan Premier

The TravCan Premier plan is the higher-end comprehensive trip cost protection plan from InsureAssist as it offers greater coverage limits and more options than the TravCan plan. If you are concerned about any pre-existing medical conditions that might affect your travel, this plan will waive the pre-existing conditions exclusion if purchased within 21 days of the initial trip payment and if the full cost of the trip is insured.

To learn more, see the InsureAssist TravCan Premier product page.

Customers who have rated the InsureAssist TravCan Premier plan
4.60 out of 5
476
ratings and reviews
98%
recommended
Sort by
Cruise
Filed claim
InsureAssist TravCan Premier
We did not need to use the plan and cannot say how it works.
Cuzin D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
Thankfully we did not need to use our policy but the peace of mind knowing we had the policy made our trip more enjoyable.
Deborah Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan Premier
Reasonable price. Easy to understand and purchase online.
Gladys F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
The team was very responsive when I needed to change addresses. However, I became ill and had to cancel. I sent in the paperwork, and they asked for additional paperwork which had already been submitted. I have sent in 2 emails describing where the info is located in the paperwork I sent in.
Anne Gore K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Zac
    Photo
    Thank you for your feedback on the policy. We appreciate you providing us with the opportunity to advocate on your behalf. We are happy to report that the claims administrator has informed us that your claim was paid. Please let us know if you have any questions or concerns by calling 800-487-4722.
    Mar 25,2016
InsureAssist TravCan Premier
The plan provided all the coverage needed, but I have a question about how some of it would be delivered since I was in such a remote area.
Robert G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for providing a review to assist your fellow travelers.

    Your plan provided 24 Hour Assistance through MedJet Assist who specializes in transporting patients to and from hospitals, rehabilitation centers, specialized care facilities, and private residences with the same level of care that would be expected from a hospital ICU. Their aircraft contain state-of-the-art medical equipment, and their medical teams have the highest level of training and experience in the industry. Each medical transport has a two-person crew that consists of a critical care trained Flight Nurse and either a Flight Paramedic or a Flight Respiratory Therapist. They also have full-time specialty teams for IABP/Cardiac and transplant patients.

    In the event you required emergency medical treatment or transportation services during your trip, you or someone on your behalf would contact MedJet Assist's 24 hour emergency assistance phone number as soon as possible. MedJet Assist has an extensive database of medical contacts providing you with services that meet US standards. Although you did mention that you were in a remote area, there were probably local authorities for you to contact who would have assisted you in contacting MedJet Assist.

    Please let us know if you have any further questions or need additional information.
    Feb 10,2016
The trip included a
tour
InsureAssist TravCan Premier
I had to contact the office on a weekend and received a response within minutes.
Cynthia B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
InsureAssist TravCan Premier
Didn't need to use the policy, but glad I purchased it nevertheless. I was able to get all of the options I wanted for a great price. Highly recommended!
Aaron R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
Purchasing process was easy - spoke to a knowledgeable telephone representative who helped explain the difference between several plans. Sine we did not have to file a claim, it is hard to rate the coverage, but felt better knowing it was there if we needed it!
Jeffrey G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
We were all set to go on our trip when cancer struck and we were forced to cancel. I can not say enough good things about the customer service and speed in which they handled our claim. Thanks for making this a stress free claim. Given what we are having to deal with, we didn't need any further stress.
Don C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
InsureAssist TravCan Premier
My claim for medical expenses due to illness while vacationing in the Philippines was processed most expeditiously, considering I filed over Christmas. Received a check 10 days later. Fair, timely, and thorough! Will use again. Highly Recommend.
Albina B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
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