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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers who have visited Kenya rated International Medical Group
4.44 out of 5
23
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Well I didn’t file a claim and I think that’s the true test of insurance company’s but I’ll say this, it was easy to get, affordable and gave me peace of mind. No complaints!
Matthew E. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
Since I didn't have to file a claim, I am not rating the most important part of having insurance.
Karen K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
We DID need to file a claim. We were planning a family trip to Africa with the whole family including the grandchildren. Unfortunately, we couldn't go, but we had already paid a very large deposit and had paid for all the airfare. Each family bought a separate policy. Our children chose the policy offered by the travel company. We chose ITravelInsured. Our policy was less expensive, more comprehensive, and faster to reimburse. However, that said, it took a long time and much paperwork to get our refund. One hint I learned is to insure the airfare as well as the tour/cruise/staycation. We learned that most airlines won't reimburse you, even by letting you use a credit on that airline at a later date unless you are flying first class (not business class). Fortunately, most of the family did insure their airfare, which these days is often more than the trip itself. ITravelInsured helped us all along the way with good advice and encouragement. This was helpful because there was so much paperwork.
Susan B. would recommend this plan to a friend or relative.
3 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
I would recommend only because coverage is important, but it is not clear from the mounds of
paperwork when and how to use the plan in an emergency. That's when you need help the most
and need some clarity. It would help to have a brief listing of steps in a clear, easy-to-find place.
Shirley H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
I did not need to make a claim, so I can't write about how satisfied I was with the plan. However, it was a comfort to know that my husband and I were covered if anything unforeseen occurred during our two week trip to Kenya. Thank you.
Sue M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
Though I (fortunately) did not need to make a claim on the medical and travel insurance policy I purchased for my trip to Kenya, the peace of mind it provided and ease of purchasing was well worth my investment!
Austen F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
I really hesitated reviewing this, because in my mind, the purchase of travel insurance ALWAYS goes smoothly. Who reviews the purchase of travel insurance negatively? The REAL review of travel insurance comes in when you have to make a claim, and I prayed during my entire trip, that I would not need to. And I didn't. As with ALL insurance companies (not just travel insurance), I thoroughly expect it to be a long, drawn-out battle to get something paid on a claim, which I would not have looked forward to. Again, thankfully, no claim was made.
Maurna W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group Patriot International Lite
Difficult to answer questions since my wife and I didn't avail ourselves of the plan, but it was always good knowing it was there. It provided peace of mind.
Louis B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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