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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers who have visited Mexico and taken a cruise rated International Medical Group
4.67 out of 5
137
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
It was quick and easy to get the coverage I needed. Fortunately for me, I did not have to use it but felt more comfortable knowing I had coverage as needed. Policy I chose was reasonably priced and provided all the coverages I needed.
Sara D. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
International Medical Group Patriot International Lite
According to them the only thing that's covered is if you drop dead or immediate family member drops dead for trip interruption. My trip was interrupted to unforeseen medical emergency that prolonged my trip for me and had to stay in Mexico to released by doctor. When I call them the guide me they basically said too bad so sad. On a recorded line supposedly. So don't get fooled by what you read that they cover cuz they don't it's a scam . Do your homework before you purchase.
LEONARDO S. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Courtney Baird
    International Medical Group
    Photo
    We are sorry we did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Although IMG will not discuss the details of claims in a public forum, we welcome the opportunity to further discuss your claim privately. Please contact us directly at www.imglobal.com/contact so we can continue this conversation.
    Apr 01,2024
The trip included a
cruise
tour
International Medical Group Patriot International Lite
Felt safe to travel
Miriam L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured LX
I didn’t have to make a claim but was comfortable knowing if I had a medical emergency, I had coverage. I basically got the insurance only for the medical coverage, and the price was very affordable. I would definitely recommend this insurance to travelers, if for no other reason but to put their mind at ease about any onboard medical issues.
Nancy C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
I was taking a lesson on the Flowrider on the Voyager of the seas. A young boy was also taking a lesson. He fell and was injured. Later that day a medical evacuation by helicopter was performed. I don’t know if they had travel insurance . It made me realize how valuable the trip insurance was to me and how I had that peace of mind that comes with it.
Scot K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
While they eventually paid our claim ..it took approximately 3 months. Much too long. Other than that I would recommend them
stephen k. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
Easy to purchase
Karen H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
I will purchase travel insurance again, very easy to purchase and the price was right. It gave me peace of mine when I was traveling.
Darrell O. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
My claim was handled in a timely manner. Customer Service Reps responded to my emails in a timely manner. Thank You So Much For Your Help
Stephanie W. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Thank Goodness we didn't have to use the plan for a claim
Earl R. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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