Travel Insurance Reviews International Medical Group
For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.
Learn more about International Medical Group.
The trip included a
cruise
tour
International Medical Group
Patriot International Lite
I did not need to use the plan, so I am unsure if I had needed it everything would have been covered and paid out.
Michael C. would
recommend this plan to a friend or relative.
2 of
4 people found this review helpful
The trip included a
tour
International Medical Group
iTravelInsured SE
I have bought insurance from IMG through Insuremytrip for many years. I have spent thousands of dollars. I filed a claim with IMG for a trip taken in June to Europe. It was a small claim of about $375 for an unused hotel accomodation due to a flight cancnellation. They have given such a hard time. First it was denied, then I sent in an appeal after rereding their policu definitions. Again, wait, perhaps no decision until 2023. Really for a claim of $375 from a long time customer.
I wil never sue them again and I travel extensively.
I wil never sue them again and I travel extensively.
Rosemary M. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Courtney BairdInternational Medical Group
We are sorry we did not meet your expectations. As a longstanding customer of IMG's we value your feedback and take your concerns very seriously. Although IMG will not discuss the details of claims in a public forum, we welcome the opportunity to further discuss your claim privately. Please contact us directly at www.imglobal.com/contact so we can continue this conversation.Dec 08,2023
The trip included a
cruise
tour
International Medical Group
iTravelInsured LX
The day the WHO declared a global emergency (January 30, 2020) due to corona virus the IMG/Insuremytrip website went dark claiming IT issues. Now 24 days later the site is still down for taking any new claims. Waited for over 3 weeks to file a new claim and still can't. do not trust that this company is financially solvent to follow through with their promised coverage. They have a lot of nerve asking for a review when they still can't process a claim. zero stars were not an option for promptness or satisfaction but should be.
Mathew L. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
International Medical Group
iTravelInsured LX
Happy I did not need to use insurance . But glad I had it Just in case any thing happen. We were far away from home
Joyce E. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
I really can't evaluate the effectiveness of this plan because I never had to file a claim. However, it was worth the peace of mind to have a policy just in case.
John H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
Patriot International Lite
Bought the plan for a trip to Singapore, Vietnam and Laos. Had a medical problem in Laos. Talked to you and you told me you didn't have any doctors in Laos....great. Flew to Hanoi to have the problem addressed at a clinic listed on your website. They have never heard of you and did not accept the insurance. I paid out of pocket. No claim filed since it was under the deductible anyway. Your company was absolutely zero help with my problem. Never again will I buy a policy from you.
Mark M. would not
recommend this plan to a friend or relative.
7 of
7 people found this review helpful
-
Carol
Thank you very much for providing your feedback.
InsureMyTrip is sorry to hear that you didn't receive the assistance you should expect from your 24 hour emergency assistance provider. At their request, we also forwarded your information to International Medical Group so that they could review the process with their assistance company.Aug 13,2019
The trip included a
tour
International Medical Group
iTravelInsured SE
Sales person was helpful and friendly.
I did not have to use the insurance so I could not rate its viability. The written description provided what I needed.
I did not have to use the insurance so I could not rate its viability. The written description provided what I needed.
Doreen H. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured SE
no claim filed but good to have in case, though costly.
Judith C. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured SE
A review is useless as we did not file a claim. Without a claim I have no idea how good the insurance was and how easy the company was to deal with.
Mark S. would
recommend this plan to a friend or relative.
-
Carol
We understand that you do not wish to comment on the claims process since you did not file a claim. Nevertheless, thank you for rating the plan's cost and coverage.
In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.Mar 14,2019
The trip included a
tour
International Medical Group
iTravelInsured SE
Was happy we did not have to use this but felt safe knowing we had it.
Leroy C. would
recommend this plan to a friend or relative.